Robert D. - NC

Andrew was very professional and on the ball.

 

 

 

Rustam A. - OH

I'm very glad I chose this company, especially Yana. They helped me very efficiently, and her coworker, Marta, was also constantly in touch and helped me with my documents so I could collect them correctly. I'm very grateful!

 

 

 

Timothy B. - NY

Vince and his whole team were outstanding!! It was all perfect from beginning to the finish!!! Quick & Easy!

 

 

 

Adrienne G. - TN

Deborah is an awesome person.

 

 

 

Rickey C. - IN

Chris was great.

 

 

 

Ryan V. - AR

Carol was very good at laying out the math for being able to pay off the loan sooner.

 

 

 

Andre T. - SC

Overall a smooth process and our analyst was great to work with. She answered any questions we had.

 

 

 

Kathie S. - TN

Regan: Availability, communication, helpfulness

 

 

 

Anita B. - MS

George and I were really amazed at how efficient and helpful Shatima was in helping get our refinancing done in such a timely manner. We were her priority in helping us get closed before Thanksgiving so we could be able to get our kitchen remolded be Christmas. We are truly grateful to had had her and her staff working with us.

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Gary C. - VA

I worked with Bryan in refinancing my home and he was able to come up with an option that best suited what I needed. There were a couple of hiccups along the way but in the end I got what I needed. Everyone at Reliance First Capital was very easy to work with. Bryan Carter was great to work with and returned my calls/text messages in a timely manner. I don't have anyone in mind but will if someone is looking for a mortgage lender, I will send them your way.

 

 

 

Christine R. - FL

Joe was outstanding. Never met him but with his professional and honest service I felt like family. Could never thank Joe enough he replied quickly to any question I had. Sounds crazy but it's true he made the entire process smooth. The people at Reliance First Capital are truly amazing: professional, honest, and courteous. I was shocked at how smoothly they made the entire process. I will recommend them to anyone I can.

 

 

 

Patricia E. - SC

Jacob and Amy, you guys are phenomenal!! I mean everything went so fast!!! I love it! Everything was handled accordingly!

 

 

 

Mary C. - GA

When someone talks to me about there (mortgage) problem I will give them Phillip's information. So for all is well.

 

 

 

Michael C. - NC

Danielle - Highly Exceptional Service. Always gave me daily updates via text, emails or phone call. Really went above and beyond to keep me informed of my loan. Best Customer Service I think I have experienced in a long time. Danielle is A Huge Asset to your company and hope she is very well rewarded for her service.

 

 

 

Thomas D. - NY

Nicholas - the man, the myth, the legend.

 

 

 

Jim N. - GA

Quick, easy, efficient. Donna was great to work with on our refinance. Very efficient process and turned the refinance around in less than three weeks. Would recommend Donna to anyone. Thank you!!

 

 

 

Kerri R. - FL

Matthew was amazing through this whole experience.

 

 

 

Jeremy P. - GA

Absolutely amazing people to work with. Preston was awesome to work with. He made the whole process seamless. 10 out of 10 would recommend to anyone and everyone. Preston went above and beyond to make the process as smooth as possible. Answered every single question we had without hesitation. He was courteous from the beginning to the end. I do not believe it could have went any better.

 

 

 

William K. - NC

Regan was a joy to work with. He is knowledgeable, professional, prompt and personable.

 

 

 

Ruhl A. - NC

Taylor was exceptional in his help with our mortgage. He is an asset to your company.

 

 

 

Belinda R. - NY

I was able to connect with Michael, he worked with me from day one. Michael was understanding, positive attitude towards my situation. When I say he was on point and didn't miss a beat. Kudos to Michael along with all the other staff/team that helped me along the way. I would recommend Michael and his team. If you're looking for a clean slate a new beginning Reliance First Capital is it. Job well done.

 

 

 

Beverley S. - GA

Paul provided exceptional service.

 

 

 

William S. - TN

Allen was great. He listened to my concerns and developed a mortgage to meet our goals. Reliance First Capital has been very helpful throughout the loan process. Working with Allen was a pleasure with constant communication at every stage. Definitely 5 stars!

 

 

 

Mark N. - FL

It was a great pleasure to work with Julieanna, she made the process go very smoothly, would definitely use this company again and will let family and friends know, thank you so much, it really was a pleasure working through this with her.

 

 

 

Lashonda B. - NC

Even though Andrew wasn't there the whole time he was very caring and concerned for my needs. He was still offering me to be on call if I needed anything. All the agents were very helpful during the process and worked as a team. That was great.

 

 

 

Michael Z. - PA

This is the second mortgage with Regan that I have had the pleasure of completing. I was attempting to work with a few people from different companies and at no point did I ever feel comfortable or had trust until I remembered that I worked with Regan about 17 years ago so I decided I'd try to contact Reliance First Capital again and, to my pleasure, he was still there and still on point! None of the other loan companies even asked let alone put together a complete package with insurance and taxes escrowed together to give me options in term and payments. He was very thorough and made sure that I understood all of the technical details before we ever got off a call. I would highly recommend him to anyone trying to put a package together. The only thing I hope is that when my children decide to purchase a home, is that he is still doing this so that he can take care of them as well as he did me. Thank you!!

 

 

 

Deborah B. - TN

We have enjoyed Taylor's professionalism and thoughtfulness of what we wanted with this transaction! Super guy! The whole process was a great experience! The teamwork there is outstanding and everyone all seemed to be on task! If I ever hear of anyone that would need of this service, I will be glad to send them your way! Keep doing the outstanding job you are currently doing!

 

 

 

Shawn D. - CT

Great to work with. Dylan was wonderful to work with. He made the process easy, fast and smooth. He was available and helpful. Highly recommend working with him.

 

 

 

Sharlinda W. - VA

Great service, very professional, honest and upfront, does their best to fit my needs, great communication.

 

 

 

Brian K. - NC

Professional, attentive, and hands on service makes Reliance First Capital a five star company. I could not be happier to have business with them. Reliance came through when other banks could not.

 

 

 

Jolan M. - SC

Anthony was always very courteous and helpful. I wasn't sure that I wanted to move forward with the loan and he helped guide me through the process. Amy was also excellent! When my boss paid me a compliment during the process, she made a point of letting me know what he'd said. She was very friendly and personable, and I appreciated her assistance with this process. Happy with this process overall!

 

 

 

Jim B. - NY

Alex and his team were wonderful. We've been looking for a loan for over a year and because our credit wasn't that great we were always turned down. Through Alex and his team we were able to secure a loan and take care of some major home repairs in the process. The process took us a few months to happen and Alex was very patient with us while keeping us informed throughout the process. If you've been consistently denied because of low credit scores give him a call. If he believes you can qualify for a loan he will do whatever it takes to get it for you. He will also give you guidance on what to do to if there's a problem.

 

 

 

Jean D. - TN

As a retired CFO I have executed dozens of real estate loans over the years, but this was the first time for a personal condo. Getting the proper documentation from the HOA and the HOA's insurance carrier was "off the scale" challenging! However, through it all, Bryan at Reliance First Capital was a calming, steady, and tenacious influence. Without his professionalism, patience and perseverance this loan never would have happened!

 

 

 

Mark A. - NY

Scott was our Mortgage analyst and was just awesome! Can't say enough about him. He kept in touch with everything that was going on good or bad and made sure we were completely happy before finalizing our loan. I would recommend him to anyone. He was so patient and kind with the whole entire process and really took the time to listen and make a difference to truly help get the most out of doing our loan. I have no suggestions to give, I was very happy with the process. Scott and your team were amazing. We were so pleased with Scott Altman and everyone involved in helping us complete our loan. Thank you Reliance First Capital for making this process so painless and easy.

 

 

 

Michael D. - PA

I recently completed a VA loan refinance on my property in East Stroudsburg, Pennsylvania, and I cannot speak highly enough of the exceptional service provided by Dylan. From the initial consultation through closing, Dylan demonstrated unparalleled professionalism, expertise, and dedication to ensuring a seamless process. Dylan expertly navigated the specific requirements of my VA refinance, including coordinating the necessary pest inspection and private well water testing in Monroe County. He proactively addressed every detail—clarifying VA Minimum Property Requirements, facilitating third-party reports, and maintaining clear communication with my appraiser and lender team. His thorough guidance eliminated potential delays, and his responsiveness to my questions (often outside standard hours) reflected a genuine commitment to client success. The refinance closed efficiently and on terms that exceeded my expectations, resulting in significant monthly savings. Dylan’s analytical precision, combined with his courteous and patient demeanor, made a complex transaction feel straightforward and stress-free. For anyone seeking a mortgage professional who combines deep VA loan knowledge with outstanding client focus, I wholeheartedly recommend Dylan. Thank you, Dylan, for making my refinance a resounding success.

 

 

 

Donelle C. - LA

We refinanced with Reliance First Capital and couldn't be any happier with each of the representatives with whom we worked. Our point of contact was/is Lindsey, who walked with us through the entire process. She knows her job, and did inform us in a timely manner if there was anything she needed to research. I would not hesitate to recommend Reliance First Capital, and Lindsey Paul in particular!

 

 

 

Bradley M. - OH

It was very easy and a positive experience working with Dylan. Dylan was very friendly honest and helpful. This is the second time I have used him and I will be a return customer for life.

 

 

 

Carol B. - NY

Jeffrey, Christian, Yasmine, and Michael - I thank them all for their patience, kindness and professionalism.

 

 

 

Joy W. - SC

We have had dreams come true since first meeting Nicholas Eberwein 5 years ago. After purchasing an older home that would need to be remodeled we realized very quickly how much Nick could help us achieve our goals with Reliance First Capital. More than once Nick has helped us, he listened to us and we feel like he truly cared about what is important to us. Nick is the best! Over and over he has worked with us to achieve our goals. I feel like we couldn't be where we are today without Nick and Reliance First Capital. Thank you Nick.

 

 

 

Wendy T. - AR

We have been trying to get out of our previous home mortgage for a few years. With some of the hurdles we had to overcome to achieve this was really difficult. Thanks to Matt and his Reliance First Capital team, they were able to make it happen. We can't express how happy and fortunate we are to have been able to work with Reliance First Capital. Thanks again for all your hard work!

 

 

 

Argo C. - NC

Joe was the best. Joe is courteous and informed, he kept me updated all the way through the process and really appreciated his help!

 

 

 

David W. - GA

Bill was great! Bill was attentive and considerate to my needs. Great to talk with and personable.

 

 

 

Arletta W. - PA

Daniel answered my calls every time I called him. He was never irritated. He was very patient and he showed exceptional leadership. I would really recommend this guy...he stayed professional at all times.

 

 

 

Iryna P. - OH

Reliance First Capital is an outstanding company with truly knowledgeable mortgage professionals. I want to give special thanks to Karina Martsiv, who proved to be an exceptional mortgage analyst. From the very beginning, Karina made the entire process smooth and stress-free. She is patient, responsive, and always willing to explain every detail clearly. Karina guided us through each step of the home-buying process with confidence and care. Thanks to her expertise, we were able to purchase our home without any complications. She always stayed in touch, kept us updated, and made sure we understood every option before making a decision. Her professionalism and personal approach made us feel fully supported throughout the entire journey. I highly recommend Karina Martsiv and Reliance First Capital to anyone seeking reliable and high-quality mortgage services. You can trust that you’ll receive excellent results and truly exceptional customer service.

 

 

 

Heaven M. - OH

Expertise was great. Rachel was very knowledgeable and always available to ask questions! Her promptness was very appreciated during this crazy time as a first-time home buyer.

 

 

 

Thierno D. - PA

Erick is a great, very intelligent person, and helper. Erick does everything right away and he is respectful. I am very happy to work with the team and I will refer many people to the company. Thank you for your support.

 

 

 

Deborah D. - PA

My husband is 100% disabled Vet. I am 73. In the middle of our transaction our realtor (who we loved) was removed as an agent from her company. We were assigned a new agent, but she was also the seller’s agent. We were not well represented, in fact it felt like we were being excluded from the whole buying experience. Alicia, who totally stepped up to the plate, was able to walk us through the process and explain everything to us clearly and succinctly. She worked with the other agent to explain some of our issues and let them know that we were working very hard to clear all hurdles that needed to be cleared. Had she not been involved in this process, we would have walked away. She was able to calm the waters between all involved. I can't thank her enough for all that she did for us. I will definitely recommend her to anyone who is looking for a home. I have some friends that are thinking of moving this way in a year or two, and another couple as well. Alicia will certainly be at the top of my list for recommendations. Again, this would not have happened without her professionalism. She was awesome.

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Michael M. - NC

Victoria was such a delight to work with. She went beyond what I expected to help me in every way. Her knowledge and expertise in her field of work is very professional. I thank God for everything she did for me.

 

 

 

Stacy S. - PA

I cannot say enough about Reliance First Capital and their dedication to providing exceptional service. I had a very unique and challenge situation, yet, they NEVER wavered and supported me throughout the whole process. From the bottom of my heart, THANK YOU!!

 

 

 

Terry P. - FL

Outstanding experience. Working with Mathew was an outstanding experience from start to finish. He was extremely cordial, knowledgeable, and professional throughout the entire refinance process. My wife and I had several doubts at first, but Mathew took the time to patiently explain everything in clear, simple terms. He walked us through the pros and cons, helping us understand how refinancing would truly benefit us — and he was absolutely right. What stood out most was how he made us feel completely at ease and confident in our decision. He also went above and beyond to expedite our loan, getting us to closing in just over two weeks — much faster than we ever expected! If you’re looking for someone who genuinely cares, knows his stuff, and makes the entire process smooth and stress-free, Mathew is the one you want on your side. Highly recommended! Mathew and the team at Reliance First Capital made refinancing our home an easy and positive experience. They were super nice, patient, and really knew his stuff. He answered all our questions, helped us understand the pros and cons, and made sure we felt confident about moving forward. Best part? They got everything done fast -- we closed in just a little over two weeks! Thanks again, Mathew and Amy -- you made this so much easier than we expected. Reliance First Capital was incredible to work with! They made the entire refinance process smooth and stress-free. They were friendly, professional, and explained every detail clearly so my wife and I felt completely comfortable. They helped us understand how refinancing would benefit us and even expedited the process. Mathew was a pleasure to work with. His professionalism, knowledge, and communication were excellent. He took the time to explain the refinance process step by step and addressed every concern my wife and I had. We appreciated how he balanced transparency with guidance, helping us see how the benefits outweighed the doubts we initially had.

 

 

 

Joanne S. - NY

This is the 2nd time we have worked with Nick to re-finance our home. He is consistently professional, a gentleman, knowledgeable, patient, and understanding. He’s a great listener and advisor. He truly cares for his clients and that is abundantly clear. He explains the entire process, step by step, and is extremely detailed. We highly recommend Nick!

 

 

 

Cheryl S. - VA

The whole process was great and everybody contacted me to let me know what was going on I really appreciated the service I got.

 

 

 

Rebecca B. - SC

Thrilled with outcome. I had an outstanding experience working with mortgage analyst, Tony Bone. Tony was exceptional in presenting me with clear, tailored options for refinance, which made decision-making straightforward. His efficiency, proactive communication and positivity gave me a peace that I was in good hands. Tony kept me informed every step of the way, ensuring a smooth process. Tony’s dedication and genuine care for his clients truly set him apart. If you are looking for a mortgage analyst who delivers results with a personal touch, Tony Bone is the one to choose. Working with Amy as my processor during my refinance was absolute pleasure! Amy’s efficiency and positive, upbeat attitude brought refreshing energy to every interaction. Amy’s professionalism and can-do spirit meant so much to me. I highly recommend her to anyone needing a top-notch mortgage processor.

 

 

 

Cornell M. - GA

Chad and staff are excellent and professional. Highly recommend Chad and the staff at Reliance First Capital for your mortgage needs.

 

 

 

Rosemary M. - NJ

My experience with Reliance First Capital was easy and swift. Joseph, my Mortgage Analyst, was kind, knowledgeable and a pleasure to work with. I am very pleased with my refi. Thank you again Joey! :) I have recommended Reliance First Capital to a few of my family members and I am very confident that.

 

 

 

Kimberlee W. - NY

Francine!! Hands down the best to work with! If it wasn't for her this would not have been possible for me.

 

 

 

Robert A. - NY

We highly recommend Nicholas at Reliance First Capital to anyone seeking mortgage advice. This was our second time refinancing our home with Nick. His expertise and dedication made the process once again seamless and stress free. Nick is efficient, professional, knowledgeable and so easy to talk to. We are truly grateful for his assistance and advice with our financial needs. A wonderful smooth experience once again. Definitely 5 Stars!!

 

 

 

Lori W. - ME

Alicia and the Reliance First Capital team have worked with us three times and our experience continues to be exceptional! They make it super easy and offer top notch customer service. Alicia is fantastic and we look forward to working with her in the future. She always delivers the highest quality customer service, support, and is always available for any questions or concerns. We will continue to use Reliance and Alicia for all of our mortgage needs and look forward to another refinance when rates go down again. Thank you!!

 

 

 

Vanessa J. - VA

Nick, Amanda, and Roberta really worked with us to get our loan to process. We really appreciate Reliance First Capital helping us to consolidate all our debt into one payment.

 

 

 

Denise C. - RI

My experience with Joel was very rewarding. I appreciated all the effort he took to get the refinancing accomplished.

 

 

 

Marlie K. - MA

I really appreciated how prepared the Reliance team were very professional and hardworking, thank you!

 

 

 

Linda S. - NC

Everyone has been so kind to me, especially Wendi and Carol.

 

 

 

Yurii D. - OH

Karina helped me buy my home. She was very kind, professional, and always ready to help. I’m very thankful for her support and highly recommend her to anyone who wants to buy a home. Everything is fast and professional.

 

 

 

Dariia M. - OH

Yana is very professional and helpful. It was easy to work with her. Thank you.

 

 

 

Billy M. - CT

I had a fabulous experience with Karina she was so detailed oriented and very knowledgeable. She definitely made us feel important through the whole process! I would highly recommend this company to anyone looking to do anything with their mortgage. Once again, we can’t thank Karina and the team more! We had an amazing experience with Karina and her team! I would highly recommend anyone I know that is looking to do a mortgage! I Can’t thank Karina enough she was so helpful knowledgeable and supportive! ⭐️⭐️⭐️⭐️⭐️

 

 

 

Nakoa G. - NC

Great service!! Straight to the point, it wasn't a long drawn out process. I wish, I could have the same experience with all banks like I had with Reliance First Capital.

 

 

 

Raya T. - NY

Reliance First Capital has been a tremendous help for me to establish a new mortgage. They were quick, efficient, patient, and clear as tot every form and statement necessary for the process to complete. I could not have done it without the team's professional guidance. Thank you.

 

 

 

Keneisha C. - PA

Bradley, thank you from the bottom of my heart for everything, from explaining her terms to giving the best advice! It has been a pleasure!!! I have already recommended you to a few friends so whenever they are in the market to buy a home hopefully, they will reach out, I will continue to recommend you to anyone else I encounter! Is there a link to make a review or do I just make one on google? Does this mean I am good to do the wire tonight?

 

 

 

Barbara W. - NC

Damien was outstanding with helping us with our loan process. Damien is a great employee and I hope you guys really appreciate his hard work and dedication to helping customers get the best experience possible. Damien is one of a kind. He really cares for his customers for sure. Thanks Damien for making our experience a great one. You are very dedicated to your customers and company. Thank you Damien for going above and beyond what we even expected. Great job! Damien was outstanding with helping us with our loan process. Damien is a great employee and I hope you guys really appreciate his hard work and dedication to helping customers get the best experience possible. Damien is one of a kind. He really cares for his customers for sure. Thanks for making our experience a great one. You are very dedicated to your customers and company. Thank you Damien for going above and beyond what we even expected. Great job!

 

 

 

Robert W. - VA

Fast turnaround.

 

 

 

Allison W. - TN

This was the second mortgage I have closed with Reliance First Capital and again the experience was great. Tima and Ashley were amazing and guided me step by step through the process. I would not hesitate to use them again.

 

 

 

Edwin L. - NC

Nick was very professional and explained each phase of the process.

 

 

 

Grace D. - NY

Taylor was precise, forthcoming, kind and caring. He went beyond just his job in financial matters and hardships. He is a compassionate and empathetic detailed person who didn’t drop the ball until the game was over. Thank you Taylor. Thank you Roberta for all your help as well! Great team.

 

 

 

Nazli A. - VA

Smart, fast, and caring. Michael is the most committed, responsive, fast, and brilliant mortgage analyst that I have ever worked with. He handles your mortgage process with ease and truly cares about his clients. He gives you smart advice and puts you in the best possible mortgage situation you could ever be in. I rating his work 5 stars.

 

 

 

Dennis J. - NC

Richard worked very hard to make a difficult situation work and he did. It wasn't easy but he kept at it until he found a way to get it approved. I highly recommend him...if he can't make it happen for you no one can. A+ service.

 

 

 

Donald S. - MA

It was a great experience. This is my second time working with Ritu to refinance my home and she has been nothing but very diligent and patient with me and handled all issues and any problems or questions that came in she was always available calling me, keeping me informed and returning my calls. She was excellent. I would deal with her if I was to do this again anytime. She went above and beyond.

 

 

 

Cheryl C. - NC

Marc is a terrific Mortgage Analyst. This is a company I will use again if I have to get another mortgage. I had a terrific, great Mortgage Analyst. Marc was the best. He could not have made this any easier. Able to reach him anytime with a message. He responses within 5 minutes. Marc I highly recommend. Try them, you will not be disappointed.

 

 

 

Komiljon S. - OH

Working with Janna was an amazing experience! As a first-time homebuyer, I was nervous about the mortgage process, but she made everything so smooth and understandable. Janna was always available to answer my questions, provide guidance, and ensure I felt confident every step of the way. I’m so grateful for her help and would recommend to anyone looking for a knowledgeable and trustworthy mortgage professional!

 

 

 

Marine A. - OH

Reliance First Capital was incredible to work with! They made the entire refinance process smooth and stress-free. They were friendly, professional, and explained every detail clearly so my wife and I felt completely comfortable. They helped us understand how refinancing would benefit us and even expedited the process — we closed in just over two weeks! Highly recommend the team at Reliance First Capital.

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Rebecca B. - SC

I had an outstanding experience working with mortgage analyst, Tony. Tony was exceptional in presenting me with clear, tailored options for refinance, which made decision-making straightforward. His efficiency, proactive communication and positivity gave me a peace that I was in good hands. Tony kept me informed every step of the way, ensuring a smooth process. Tony’s dedication and genuine care for his clients truly set him apart. If you are looking for a mortgage analyst who delivers results with a personal touch, Tony is the one to choose. Working with Amy as my mortgage processor during my refinance was absolute pleasure! Amy's efficiency and positive, upbeat attitude brought refreshing energy to every interaction. Amy's professionalism and can-do spirit meant so much to me. I highly recommend her to anyone needing a top-notch mortgage processor

 

 

 

Gina R. - NY

Michael and Amy are excellent to work with. They are knowledgeable, helpful, and efficient. They are both awesome to work with! They make this process so easy to get through.

 

 

 

Robin W. - OH

I was very satisfied with Reliance First Capital. They were able to meet my needs where even my own bank of over a decade could not. I’d recommend them highly to family and friend. Thank you. I would highly recommend Reliance First Capital to anyone who actually wants a loan company that can get things done where other banks cannot. It was absolutely a wonderful and painless experience.

 

 

 

Jim H. - IN

Reliance First Capital has been an awesome company to work with. Shatima is a wonderful person and she cares about her clients. She held our hand through the whole process and made everything so much better. She answered all of our questions with the answer and explanation and my wife and I were so comfortable with her. I can't say enough about Shatima and Reliance First Capital. Thank you Reliance First Capital and most of all thank you Shatima!!!

 

 

 

John H. - OH

Was very pleased with Philip and his knowledge. Working with him made the experience well and easy.

 

 

 

Robert U. - PA

The whole team was amazing. Phillip was our main contact and he was exceptional!! From start to end.

 

 

 

Gwendolyn G. - VA

Very pleased with the service.

 

 

 

Beryl W. - GA

From day one working with Kelly it was an exceptional experience, she to let me feel at ease as if we were face to face having coffee, thanks.

 

 

 

Joey T. - TN

Taylor went above and beyond any expectations. Taylor could and SHOULD be a trainer. He was exceptional.

 

 

 

Dale B. - NY

Everything was great, Kelly was excellent. Kelly and Jennifer are excellent people.

 

 

 

Shamica B. - VA

Everything with my entire loan process was exceptional. Tracy reached out to us about refinancing and just to touch base on our loan and we didn't have any idea of refinancing this year and she gave us a bigger picture and a way to save some money and pay off some extra bills. She's amazing. This is the 2nd refinance I have done with Tracey and every time she goes above and beyond to make sure everything goes smoothly with our loan process. Her professionalism and expertise helped the entire process to go smoothly and she answered all our questions and she returned calls back immediately and made sure we were updated on the entire process of the loan. She is great and I recommend her over and over again.

 

 

 

Sharon G. - NC

Tracey knows her job really well and took us step by step with any concerns or questions that we had. She worked after hours and on the weekends. If there were any questions we had if she didn't know the answer she'd find out and get back with us. She felt like family.

 

 

 

William K. - NY

Scott was great to work with. He guided me every step of the way. Scott answered all of my questions and was readily available when needed. I would highly recommend Scott to anyone looking to refinance their current mortgage.

 

 

 

Beverlyn E. - SC

Regan was very helpful and kept me informed during the process. I was pleased with how quick my loan closed. My appraisal said he had a cancellation which helped to speed the appraisal process up two weeks. Everyone was very courteous and helpful. I can't think of anyone right now, but I would be happy to give them your name.

 

 

 

Teresa W. - MD

Reagan Rutledge kept me current daily.

 

 

 

Ruselit P. - PA

Thank you so much for your help, advice and letting me reach my goal. You have an excellent staff that help customers get to their financial goals.

 

 

 

David M. - NC

Outstanding professional customer service.

 

 

 

Tyra B. - VA

Rachel was amazing to work with! She was there every step of the way and answered our many calls, questions and emails in a timely manner! I highly recommend Rachel!

 

 

 

Rebecca C. - PA

Chad is the best person I have spoken to, going out of his way to help me. When I got a little upset with the way things were going he calmed me down and reassured me things are going as planned. I talked to others but they aren't Chad. Chad is the man. I tell others about him. When I got upset he assured me everything is ok. You have a good man working with you. He is the best.

 

 

 

Nazli A. - VA

Michael, my Mortgage Analyst at Reliance First Capital, is the most committed, responsive, fast, and brilliant mortgage analyst that I have ever worked with. He handles your mortgage process with ease and truly cares about his clients. He gives you smart advice and puts you in the best possible mortgage situation you could ever be in. I rate his work 5 stars.

 

 

 

Joseph D. - NJ

Give Jeanne a raise. Hire 5 more people just like her.

 

 

 

Daniel M. - OH

Expertise was great. Rachel was very knowledgeable and always available to ask questions! Her promptness was very appreciated during this crazy time as a first-time home buyer.

 

 

 

George B. - SC

Thank each and every staff member for their diligence and commitment in aiding me in my economic journey. Consider my gratitude as a flowery gift.

 

 

 

Patrick H. - MD

The loan process works well with a knowledgeable and enthusiastic mortgage analyst! I wouldn't hesitate to refer Reliance First Capital.

 

 

 

Gay D. - OH

Rachel is very pleasant and knowledgeable. She was always available to answer questions or concerns I had. If you go through Reliance First Capital - ask for Rachel.

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Miklos T. - NC

Thank you so much for helping us with our refinancing of our home. You've made our lives so much easier! I will recommend your company, and you, Lindsey, in particular to friends and neighbors, who are having financial difficulties. Thanks again!

 

 

 

Grant Z. - PA

Alicia kept us in the loop the entire process. She answered every question promptly and was nothing but a pleasure to speak with. Alicia made it feel like we were talking to a friend not someone trying to help us get a loan which put us ease. Alicia was amazing!!!

 

 

 

Tammy H. - NC

I wanted to take a moment to recognize one of your outstanding team members, Elizabeth. Liz was my Licensed Mortgage Analyst during a recent loan application process, and I can't say enough about the level of care, professionalism, and dedication she brought to the experience. From the very beginning, Liz held my hand through every step. She was available around the clock—truly 24/7—and I often wondered when she even sleeps. Her responsiveness and attention to detail made what could have been a stressful process feel manageable and even reassuring. I chose Reliance First Capital because of Liz's follow-through and thoroughness. She provided multiple loan options tailored to my needs and took the time to explain each one clearly. Her commitment to helping me find the best solution was evident in every interaction. You have a truly exceptional employee in Liz. Her work ethic, empathy, and expertise reflect incredibly well on your organization, and I'm grateful to have had her support.

 

 

 

David H. - NJ

Chad was great to work with. He did a great job with our refinance. He was very knowledgeable and kept us informed along the whole process.

 

 

 

Charles M. - NC

Ask for Taylor, wow is all we can say. We had white glove service all the way through the refi process. Exceeded expectations! Compared to other experiences with new or refi, this was the smoothest due to Taylor and his crew! Best mortgage refi ever. Taylor was impressive, from start to finish he stayed on top of everything and literally white glove service all the way to funding. The team at Reliance First Capital were extremely professional and the process was fast and smooth!

 

 

 

Winston G. - NC

Alyssa was amazing her and her staff was so caring and kind communication was great. The service was the best. I appreciate everything that Alyssa did she was right there with me from the very beginning to the end Reliance First Capital is a great company I would recommend them to anyone. Thanks again Alyssa.

 

 

 

Judy V. - NC

Just wanna say how awesome Alyssa was. Every question was answered even when I was totally unsure if it was a good idea of moving forward with my closing. She reached out at a good time in my life...when I was struggling, working two jobs to make ends meet. Thank u for your help...

 

 

 

Christine F. - NJ

This financial experience was seamless. The process was made easy thanks to the guidance I received throughout. Joe Novak was extremely helpful and he was always ready to answer any and all questions I had. Joe always kept in touch with me almost on a daily basis. Sadia was also very nice.

 

 

 

Gwendolyn and Thomas W. - NC

Shatima understood what we needed, looked for a program that would best fit our needs, and kept us informed. It was a pleasure to have Shatima helping us with this journey I appreciate her help and respect. I thank you so very much! There needs to be more people like her!

 

 

 

Jonathan R. - VA

For the second time, I had an exceptional experience working with Regan. From our first conversation, he demonstrated expertise, clear communication, and genuine care for my financial goals. Regan walked me through every step of the refinance process with patience and clarity, making the experience feel smooth and manageable. His responsiveness and diligence are outstanding, as I continuously felt informed and supported. I genuinely appreciated his routine communication, as well as his ability to explain each step clearly and understandably. I would highly recommend Regan to anyone seeking a knowledgeable and trustworthy mortgage professional.

 

 

 

William S. - FL

Everyone was amazing but William spent 45 grueling minutes with me on the phone with employees at the library while they attempted to retrieve a form that needed to be signed and faxed back to him. Since I don't have access to a computer we needed to go to the library and was an ordeal that he stayed with us every step of the way. Kaydan was there also at that time. This entire team is a blessing. If anyone out there is planning to refinance or buy a home, they could not find a more reliable knowledgeable polite friendly and professional team than the one at Reliance first capital. Excellent service in every way. At this time no one comes to mind but if ever anyone is in need you will be the only ones I would recommend.

 

 

 

Judith M. - FL

Working with Bryan was the best. He made the entire process so easy, explaining each step along the way. He kept me informed during the entire process- even returning my call on his day off to answer my question. He is a true asset to Reliance First Capital. I will recommend Bryan to anyone who needs his help. Bryan is THE BEST!!!

 

 

 

Thomas S. - NY

Bryon was great so was Kristin and Carolyn. All great great people.

 

 

 

Jacquelyn C. - SC

Kayden, Rebecca, and Ashley provided contact and professional courtesy.

 

 

 

Charles M. - VA

Damien and the staff did a great job on my app, they were very helpful in taking my paperwork and staying with me the whole process, I would highly recommend your company to friends about your service, thank you again.

 

 

 

Gbolahn F. - GA

Scott was very professional, knowledgeable, and responsive. All communications were promptly addressed within an hour. We closed about 2 weeks from the commencement of the application. Very pleased with exceptional service received throughout the entire process. No improvement needed.

 

 

 

Ann G. - GA

I just wanted to say...THANK YOU, Reliance First Capital, LLC. for staying the course with my difficult self. I appreciate Shatima and Kristin for refusing to give up on me after I had enlisted a whole new loan with a whole new business and down to one piece of paper, Shatima did not hesitate to lasso me back in. Like the champion she and her team are! AMAZING, Strong, Dedicated, Determined, Compassionate, Reliable, like their name. Resilient is another word that comes to mind! Had it not been for the great thorough underwriters, I would still be thinking my homeowner's insurance covers what it needed to be covered...but didn't. Thank you for trusting in me when I didn't even trust in myself. You're revitalizing lives one signature and document at a time! Shatima, who's so sharp, saw the potential I did not see in myself. Rebecca, added her incredible expertise by streamlining communication and keeping me abreast of paper work I missed in transit. Kristin, who didn't hesitate to show her kindness while transitioning to the next phase in our objective. I also would like to take my hat off and hands together for my underwriters, who were relentless in their check and balances process. Shatima played a very vital role along with her team in explaining the process and the stages we would be completing. I sincerely appreciate this team's strength to get the jobs done in coordination as a well-tuned engine. I'm totally impressed of each and every individual that helped and supported me in getting to the closing table. Thank you all so munch. Thank you Reliance First Capital for selecting such a prominent group of individuals to provide excellent service with confidence and class. I will surely share this experience with my neighbors, coworkers, and family. Superb delivery. Top notch professionals.

 

 

 

Melvin C. - OH

Rachel was an absolute delight. I appreciate her friendly customer service and thoroughness. I recommend her to all for any refinance needs. Thank you again for your assistance.

 

 

 

Brian P. - CT

Resourceful. We were contacted by another company and offered a quick, streamlined refi that I felt was a decent deal. We started the process and Donna was notified by another agency of our intent to refinance. Donna wasn't having that. She called me immediately and we talked about other possible options. Donna got back to me rather quickly with a much better loan option and she worked diligently to get it approved and closed quickly.

 

 

 

Carl M. - TN

We are very pleased with the service provided. Our agent was knowledgeable, available, and patient with us. We found her truthful and prepared to answer and research all of our questions. She never failed to get back to us. We will recommend

 

 

 

Karen D. - NJ

It was a very good experience. The entire process was easy. I like the fact that Joseph kept informed about everything that was going on. He contacted me if there were any updates or any changes. It was great working with him. I also like the fact that for the closing, they came directly to my home. It was smooth and easy a great company to do business with, and I would definitely recommend them to anyone who was looking to refinance, looking to get an equity loan, line of credit or purchasing.

 

 

 

LaTasha R. - LA

Shatima service was great! Good experience, she communicated with me every step of the way. Made the process quick and painless. She was very professional and dedicated to help her clients. Highly recommend her for assistance in refinancing.

 

 

 

Anne R. - NJ

Chad was very helpful and responsive.

 

 

 

Don O. - MA

My experience with Ebonie and Reliance First Capital was an unexpected pleasurable experience. Highly recommend.

 

 

 

Catherine K. - VA

Holy moly - we are on the green and about to get a hole in one! Wow—I am at a loss for words (which my husband would say is a rarity!). I want to extend my deepest heartfelt thanks to both of you for your hard work and dedication in helping me secure my loan. From the very beginning, you guided me through each step of the process with professionalism, patience, and care with a genuine human touch. I truly appreciate the extra time and effort you put into ensuring everything moved smoothly. Your knowledge, responsiveness, and commitment turned what could have been a stressful experience into one that was straightforward and positive. Thanks also to everyone at Reliance First Capital for going above and beyond and jumping through the many hoops on my behalf. I am deeply grateful for your support in making this happen, and I would be grateful if you could extend my thanks to everyone involved in the process. Word of mouth is the best advertisement, and I plan to share with family and friends how wonderful my experience with Reliance First Capital has been. Friends for life. I want to extend my deepest heartfelt thanks to both of you for your hard work and dedication in helping me secure my loan. From the very beginning, you guided me through each step of the process with professionalism, patience, and care with a genuine human touch. I truly appreciate the extra time and effort you put into ensuring everything moved smoothly. Your knowledge, responsiveness, and commitment turned what could have been a stressful experience into one that was straightforward and positive. Thanks Also to everyone at Reliance First Capital for going above and beyond and jumping through the many hoops on my behalf. I am deeply grateful for your support in making this happen, and I would be grateful if you could extend my thanks to everyone involved in the process. Word of mouth is the best advertisement, and I plan to share with family and friends how wonderful my experience with Reliance First Capital has been. Top notch team. Reliance was by far the best group of individuals I have ever worked with. I was in constant helpful communication with Anthony Bone and the team on a daily basis - top-notch professionals. Thank you for making the loan process as easy as anyone could make it - and for the good spirited conversations. You all made this process stress-free and I cannot thank you enough.

 

 

 

Paulette P. - NC

Richard was our mortgage analyst and he was awesome. He was very attentive and always kept us updated on what was going on, what we needed to get to him and throughout the entire process. He was always available if we had any questions and always returned calls. He made our experience with the process easy and his service was top notch. We would recommend him to anyone. Thank you Richard, we think a lot of you.

 

 

 

Row W. - NY

It all started with Christopher and his teammates who gave me a great experience from beginning to end couldn't ask for another group to work with. Even though I was finished I reached out to Chris to assist me with a question and I got my response in guaranteed timely manner (ASAP). I would recommend Reliance First Capital.

 

 

 

Christopher G. - TX

This process was perfect in every way. Oula is the best. Second time refinancing my him I will never leave as long as Oula is here. Oula is the best person I have ever met. We went a few years without talking and she remembered my kids ages. Makes me feel at home.

 

 

 

Dilfuza R. - OH

Yana went above and beyond for my family. She is extremely knowledgeable in this field and she kept us informed during the entire process, answering any questions and calls the same day. She truly does what other lenders we've tried to work with couldn't. Marta is also fantastic, she gives great advice, guidance, and is transparent during the entire process which was reassuring and refreshing. Yana's team would exceed anyone's expectations.

 

 

 

Erick S. - NY

Amazing Experience! My experience with Reliance first Capital was nothing short of amazing. Mike, my Mortgage Analyst, was available 24 hours a day to meet my needs and answer any questions I had. He and his team made the potentially stressful process of refinancing a breeze. My mind was put at ease, knowing that Mike had my family's best interest at heart. As a consumer, it's important to know who you can trust. Make no mistake about it - Mike and his team at Reliance know what they're doing. Special shout out to Amy! She helped bring the whole process home and put everything where it needed to be so that my family and I could rest easy. I really couldn't ask for more.

 

 

 

Hanna S. - GA

Rachel was the most amazing person to work with. We have never navigated this process before and she made every step so easy and gave us the reassurance we needed to make confident decisions!

 

 

 

Venessa V. - CT

Rachel is the BEST! We recently used Reliance First Capital and had a great experience! The process was smooth, and Rachel Andrew was helpful and responsive the whole way through. Everything was explained clearly, and we felt supported from start to finish. We'd definitely recommend them and HER!

 

 

 

Nancy B. - SC

From the beginning Dyllin was knowledgeable answered all our questions. We are very pleased on how efficient the process went through, Thank you Dyllin.

 

 

 

Kelly M. - DE

I was a great experience. It was a life changer and a life saver. I would like to take this opportunity to inform everyone just how knowledgeable, thoughtful, wonderful and personable Corey Forsberg was to go through this process with. I had been looking for a home equity loan. I had a low credit score and was struggling with the financial struggles of a divorce. Corey guided me through every step and helped me when others would not. This experience was a life changer and a life saver. Thank you Corey.

 

 

 

William C. - SC

Matt was fantastic in helping with a second mortgage. Anyone needing financing couldn't do better than dealing with Reliance First Capital.

 

 

 

Tiffany Z. - OH

I worked with Rachel and she was amazing! Very supportive and answered all of my weird off the wall questions and requests!

 

 

 

Pedro S. - NY

Very professional.

 

 

 

Ronald H. - NY

Give Mary employee of the month.

 

 

 

Joe W. - NY

Frederick walked us through the entire process, great gentleman. Provided us with the information needed to help us make this financial decision. We couldn't have done it without him. Again, great guy!

 

 

 

Verity A. - CT

Donna is the BEST!! The day that I stumbled upon Donna's Zillow page was one of the luckiest days of my life. I read and reread each review almost in disbelief, thinking there is no way someone can be that good. I had actually been looking for someone to help me with finances and refinance for quite a while, but sadly it was dead end after dead end with the usual of not getting call backs, inexperienced loan officers that didn't have the knowledge of all the different loan options, or pushy ones not listening to my financial goals. I called Donna and left a message only half expecting a call back, well I got one in under 5 minutes, and then another and another. She consistently always called and messaged when she said she would, her work effort even pushed myself to work harder. She listened to my financial dreams and offered different solutions. From the second you speak to her you will know you are speaking to someone that knows her stuff, she is very experienced in the industry. I had a rather tricky loan in that there were many little bumps along the way. Donna is like a fairy godmother of mortgages, she just makes things happen. I still to this day do not really know how she did it, but she did. In a few hours she accomplished tasks that should have been done by my accountant or attorney but was taking months. She and her staff are excellent multitaskers who can flawlessly tackle each hurdle. Being able to say something is one thing, but to be able to execute is another, and that is why she stands out. She is honest, a good listener even if your original goals shift a bit, cause let's be honest in this market things are a little wacky and to be successful we sometimes need to be flexible. The best part of working with Donna is that you get the feeling that she likes her job, not necessarily because of the financial benefits but because she genuinely likes helping people making a difference in their lives. She also has positive energy. Sadly, that is not such a common trait with others in this industry. Buying a home or refinancing is, is one of the biggest decisions in your life. You really want someone that has your back and that you can trust to help you with the biggest purchase of your life. It was a pleasure working with Donna to refinance my investment property and I look forward to her help on future properties. I would highly recommend Donna to anyone whether a first-time home buyer or someone refinancing, but also to anyone whether experienced real estate investor or those that are just getting started with investment properties, I was amazed at the new knowledge I learned my own self just from speaking to her. My only regret is that I did not meet Donna earlier, so I could have done my earlier mortgages with her!!

 

 

 

Sam G. - OH

Rachel was extremely helpful and attentive throughout the entire process. She responded quickly to all of my questions and explained everything in detail. She definitely made the process less stressful!

 

 

 

Margarita H. - PA

I'm so honored to be able to work with Michael and Amy, they truly helped my family and I obtained our goal. The entire team was on key on every step of the way, thank you!!! On our next trip to Florida, we will visit Reliance First Capital to meet out new friends down south. There is nothing to improve, my experience was great working with the entire team to make it happen.

 

 

 

Ambiorix H. - MA

Great job. Working with Karina was a pleasure from start to finish. She was incredibly knowledgeable and made the entire loan process so much easier. Karina was always available to answer my questions and kept me informed every step of the way. Over all a great experience.

 

 

 

Jason T. - NY

Brandon is amazing, he was pleasant to talk to and had answers to all my questions. Everything from beginning to end was very clear, I'm very satisfied. Nothing there to change.

 

 

 

Nancy R. - TN

I could not have been more satisfied. My loan officer, Deborah, made the process go extremely smooth. I feel as if I have found a new friend. I would highly recommend her to anyone needing a loan.

 

 

 

Enoch S. - NJ

Everything Ritu did to facilitate my refinance was excellent! I will spread the word about this lender!

 

 

 

Zachary C. - NY

Joseph was absolutely amazing, the only person with a mortgage company that gave me the time of day. I would do everything all over with Joe just helpful in every way possible. You guys were amazing and helpful.

 

 

 

Kimberly J. - MI

Julianne, was truly amazing, she always communicated right back with me, and I always felt comfortable talking with her.

 

 

 

Teresa C. - NC

Taylor went above and beyond all expectations. He always got back with me when I sent or left him a message. He explained everything in detail and made everything easy to understand. I plan on recommending your company to my friends and especially Taylor to handle their needs. He is easy to talk to and he understands when things seem to be crazy on your end and this makes it even easier to work with him. At this moment I don't have anyone's contact information but I will give anyone the information to contact Taylor for guidance into getting their loans through this company. Keep people like Taylor working for you.

 

 

 

Bruce M. - NJ

I worked with Mike on this loan. He was very helpful, knowledgeable and assisted with a couple of hurdles on my end. At the end of the day. I was very very impressed and satisfied with Mike's experience and efforts. I thank you and pleased to be a part of Reliance First Capital's family.

 

 

 

Sanjar G. - OH

Buying our first home was an exciting but intimidating process, and we couldn't have done it without Janna. From day one, she was there to answer any questions and incredibly patient in walking us through every step. She took her time to explain all our loan options clearly and helped us choose the best fit for us. Janna made the experience much less stressful. Thanks to our loan officer, Janna Nersesov, we were able to close on time and get the keys to our first home. Highly recommend her to anyone looking for a mortgage expert.

 

 

 

Jimmy M. - NC

Donna was very courteous and very knowledgeable, she made sure we had everything we needed and told us how to get what we needed. She was very professional and was a pleasure to work with. Her and her staff was a pleasant to work with.

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