Video Testimonials: reviews from actual Reliance First Capital customers telling of their experience with our firm:
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Reliance First Capital
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Written Testimonials: reviews from actual Reliance First Capital customers who sent in letters, emails, posted online reviews, and/or completed Funded Loan surveys. Surveys below are listed in chronological order (newest first) as of August 31st, 2023 (unless otherwise noted). To read more testimonials from our customers click here. Compensation was not paid in exchange for any testimonial on this site.
Erick and Betty P. thank
Austin for his hard work
Betty P., PA
My husband and I are so grateful that we had the pleasure to work with Austin, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…
Donna Titone and Tammy Kaur showcase flowers their customer
sent in appreciation for their efforts
Donald S., MA
I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.
Ritu Sethi and a special thank you sent to her by Yveline in appreciation
Yveline L., MD
Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.
Dave R. and family in front
of their new home.
Dave R., OH
Thank you @reliancefirstcapital and @azzamhomes for helping us. God blessed us with a great home and opportunity. Carlton and Michelle provided personal care. They both took ownership in their duties. It was a pleasure working with them both. Keep up the great work. Communication is vital.
Mark W. - FL
Kind and Great to deal with. Stephen was very professional and soft spoken, really making you feel comfortable. The questions were quick and the options were easy to understand.
Marian M. - FL
What an outstanding employee should try to become. Very professional and helpful. Gave me information I wasn't aware of and helped me tremendously. A pleasure to work with. Answered questions and informed me of things I hadn't realized or didn't know. Definitely an asset to your company.
Christopher M. - NY
Great company to work with. Donna and her team throughout the process were on top of all situations that occurred and we were able to work through them quickly the loan process only took about a week and a half I thank her and her team to help me through this process and I would highly recommend Donna and her team.
Christopher D. - NC
Frederick answered all my questions very quickly; even calling me back on a Saturday! I thought that was exceptional. Very fast process from phone call to closing. Thank you.
Dawn W. - GA
Amazing. Since from day one that we spoke with Cory Forsberg he was amazing, very knowledgeable, he knows his stuff. There were times that we got frustrated with the process of refinancing our home but after talking with him he always made things seem a little easier, even if it was only words of encouragement at times. If we had any questions he was always available only a phone call away. He is definitely a 5 star. I would recommend him if you need to refinance your home. He was always honest even if sometimes it wasn't what we wanted to hear and nowadays honesty is hard to find.
Troy B. - TN
Nicholas walked me through the entire process and it went extremely smoothly and quickly. He contacted me promptly and worked with me on any details or needs as they arose. I will definitely be working with Nicholas again when I have further lending / mortgage needs.
Scott E. - PA
Rachel Hitt was outstanding to work with, always returned my calls and answered my questions.
Amy W. - GA
Bryan kept me well informed in every step of the process. He explained everything in depth and was always very quick to respond to any question or request. Very pleased with the whole process. No improvements needed.
Amanda S. - SC
Reliable, knowledgeable, communicative, responsive, down to earth, compassionate, thorough, simply amazing! These are just some of the qualities Lance has and the list goes on. He helped me close on a house within a few weeks and expedited the process for me because I requested a specific closing date. You will not regret working with him. He is a fantastic person and I'm incredibly grateful to have worked with him.
Sharlinda W. - VA
Everything went very smoothly. Cassandra, Angie, and Michael were all very professional, they kept in touch with me through the whole process. I felt at ease the whole time, they provided a program that worked just for me...they responded very quickly, it was a pleasure to work with them.
Toni M. - PA
Very easy and quick process. From start to finish this process with Reliance was very smooth. Bridget was very informative, friendly and always gave us quick responses to our questions and concerns. And everyone else we worked with on this refinance in the company made it a pleasant process.
Steven M. - NJ
Great experience. The process was easy and went fast with no problems. They served me well and helped me through the process.
Mary A. - SC
Jason was wonderful to work with. Everything went as stated, it was a great experience. Hope to do business again soon.
Melissa R. - NC
Alex was always ready to answer any questions that we had and always positive and very knowledgeable.
Jayne F. - ME
We are very satisfied with the process. Jeff Levis was great to work with! Jeff's associates were also very helpful.
James S. - CT
He's a ten! I spoke with Corey Forsberg on the phone regarding refinancing my home mortgage. It is very rare to find someone that tells it like it is, not what you want to hear. He is a man of honor which is rare to find in this world. Every question I asked was answered even after hours. If you are refinancing and he is your agent, he is trustworthy and you have nothing to worry about. He is welcome in my home anytime! I thank him.
Mary and Michael M. - NY
Bridget, great communication, fast responses, and a smooth process.
Melba G. - AL
Great working with Matthew.
Joseph O. - NJ
Fair, Honest, Reliable! I was looking to consolidate a few bills and plan a kitchen renovation. I made an inquiry and fortunately, I was connected with Corey. After a brief introduction, we scheduled a time to talk with my wife to go over a few different options. Working with Corey was simple, easy, and efficient. He went out of his way on several occasions to make sure we were comfortable and confident that we were choosing the right plan for us. Corey did everything he promised and even found a few extra dollars in savings at closing. A true professional without the hi pressure sales tactics. Corey is not just a mortgage broker we stumbled upon from an internet inquiry but now someone I can call a friend. I will definitely call on Corey in the future to assist with the mortgages for all 3 of my children. It's rare to come across genuine people in today's marketplace, thankfully Corey is one of those rare people.
Jason M. - PA
Alyssa was absolutely wonderful to work with. She made me feel like I was one of her family members.
Lee W. - TN
Awesome job they did for me and my wife, the best service I've had in a long time. A big thanks to Nicholas, the best mortgage analyst I've ever used.
Robert M. - GA
Rachel and Lindsay were awesome!!!
Brian S. - PA
Exceptional service is an understatement for what Daniel Stout provided for us. He was informative, explained things clearly and patiently, and was available for our questions at all times. His personality and demeanor also helped calm our nerves through a stressful process, and we are grateful that we had such an empathetic and caring person to guide us in obtaining a mortgage for our first home purchase.
Dale L. - PA
Alyssa was great through the whole process, even through the snag with our appraisal. She stayed on top of things and got us to the end of the process. She was very professional.
Tracy H. - FL
I am so thankful for all the care and support Christian showed me. He understood that I was nervous about the process since this was my first-time refinancing. He explained everything which gave me the confidence to move forward. He was very personable and easy to talk to. Once Christian left for his vacation, Mike picked right up where Christian left off. Mike kept me informed and we worked together as a team to get the necessary documents. I feel Blessed to have had such a great team helping me make this dream become a reality. I don't know anyone right now but as soon I do, I will definitely send them your way.
Tatiana V. - OH
Amazing lender! Very professional. Highly recommended. Thank you again.
Maksavanh S. - TN
Lashonda is the best. My work hours are weird 2am till??? She still kept me updated through the whole process.
Samuel E. - FL
Excellent. Very thorough, thoughtful, professional. I was very impressed and was glad I had him helping with my loan.
Chris S. - FL
Outstanding customer service. Corey was professional, attentive and detailed during the entire loan process. His constant follow-through and explanation throughout each step were incredibly helpful. Feel confident that if Corey is your agent, you are in good hands! I will be using Corey again for any future loans.
Valentina B. - OH
Yana and Marta, good work.
Nachole P. - NY
Good experience till first letter received. In beginning, said all the right things, convinced me to refinance. After closing I received letter that after first payment to them I'd begin working with different bank! I know this happens, I just feel it could and should have been communicated as part of the process, as they knew this would happen. Biggest reason I'm bothered is when I've reached out and one mentioned this and reached out to another with concerns whether previous mortgage company was paid in full, as I received letter that I owe money, I don't hear back from either one, except to say they'll look into, and that was about a week ago. This is what's left me feeling used and abandoned when I was constantly told… don't hesitate to reach out, we're always here for you… I felt secure in my decision up until now, feeling I should've worked with someone that keeps their word, but at the end of the day, lesson learned. I will say they were diligent with getting the job done, but frankly any bank would be. Unfortunately I won't contact in the future like I had planned to a year from now, as at the end of the day, I was just another number!
Reynard B. - NY
Ritu handled every question or query with professionalism and extreme courtesy. Would recommend her in a minute to anyone looking for mortgage services.
Olga P. - OH
Many thanks to Reliance First Capital and especially to Janna Nersesov. Janna is very knowledgeable and professional. She helped at every step of the loan process, answered all our questions, and gave useful advice. It was a great experience, and I will recommend Janna to all our friends.
Heather T. - NH
Great experience. Everything worked out as planned, no surprises at all. Fast, easy, and very professional. Our loan officer Corey was great and outperformed our expectations! A gem of a person someone I have and would definitely recommend in the future. His dedication to us was truly exceptional, making sure we were comfortable with our decisions. Corey made the entire process flawless and quick. Thanks again for all that you did for us, now we can only hope the kitchen renovation goes as well. Rachel was very helpful throughout the process. She communicated with me and explained every step.
Brett B. - MA
Great job. Rachel helped me refinance my house, during this not-so-great market. She helped ensure I got the best rate possible with the least amount of cost! I definitely recommend Rachel and her office!
Joe P. - MA
How do you get your loan funded? By using Donna Marie Fabre-Titone and her supportive team! You won't be left hanging. I have been through the loan process before and working with Donna over the phone was everything it took to get the job done. She was the greatest!!
Demetriss G. - VA
Melissa was outstanding. I honestly can say it would not have happened if it wasn't for her dedication and tenacity. Lord, I thank her for all she has done. Thank you so much Melissa.
Hank C. - FL
Very good guy our Lance. He and Caroline are very good to work with. This was a very problematic mortgage because many issues were out of our control because of damage from hurricane Ian. They both had to put in lots of extra work. Lance even returned calls late in the evening and at home on weekdays. Thanks much.
Teresa G. - VA
Don't know at this time but will recommend y'all when we hear of someone who needs a home loan.
Mary S. - MI
Great experience. Working with Reliance First Capital was extremely easy and very rewarding. Stephen explained the whole process from start to finish and everything went very smoothly. Thank you.
Jerry B. - NY
Couldn't have asked for anyone better!! I was a rare case, every time I turned around it was another obstacle. Let's just say it took almost a year to get me approved for a mortgage and I couldn't have done it without Stephen. He's the best you're going to find. To say he's a personable guy is an understatement, it's been over almost 2 years now since I've got a mortgage with him, I'm with a different company and still talk on the phone with him. Let Stephen be your guy, NO REGRETS.
Alicia and Randall M. - SC
Alyssa was very professional and always willing to help. She was available for any questions and kept us updated throughout the process. She is a very sweet person and cares about her clients. Alyssa Carbone was exceptional to the MAX! Could not ask for her to have been any more professional. Any questions or concerns she already knew the answer and didn’t have to go and ask. Alyssa was on top of the whole process. Thanks again!
Paula P. - TN
Sean, from start to finish, told me what he needed, I furnished it and no wasted time in between. Amazing! Lynda was also outstanding in her availability and quick response times. From first contact asking about a loan to when the loan closed was only about two weeks. The process was super-fast and easy!
Tiffany R. - AL
Jacqueline provided exceptional support during the entire process. She was friendly, kind, relatable and professional. She answered all of my questions and was available every time I reached out to her. You can tell that she truly loves helping people and has a passion for her work which is so rare these days. Wonderful experience with your team. They provided next level support and attention.
Wayne W. - GA
I just closed way ahead of my deadline to finalize my divorce settlement to buy out my wife's interest in our property. Corey Forsberg and his team at Reliance First Capital were great and very thorough throughout the whole process. This was a new process for me, and Corey spent much time and many personal calls (even after hours) to go over the details and answer every question I had. There were no gimmicks, quick changes or fast talking like some other loan company, to try and get me to make quick decisions either. I will not hesitate to recommend him to others needing a loan. Five stars to these guys, you won't be sorry!
Giang N. - MI
Thank you for all your help Matt to get the loan and for assisting me with all of the papers. Your incredible skills made the entire loan process run so smoothly. I'm truly grateful to you for helping me in my difficult time. I wholeheartedly express my sincerest thanks.
Sharon G. - NM
Elizabeth made every step of the process run so smoothly, explained in detail which made things go so quickly. She provided the best customer service I have had in years. It has been such a please to work with her.
Nneka M. - LA
It was so easy and Melissa went above and beyond to make sure it was well educated on the process according to my goals.
Tracy B. - GA
Process could not have gone any smoother! Great communication throughout the loan process. Joseph gave exceptional service throughout the loan process and his commitment to serving my needs was outstanding. He went above and beyond to make sure I understood all aspects of my mortgage options. He was prompt to reply to my messages and emails. I will be happy to refer my family and friends to Joe for their mortgage needs whether it is to purchase or refinance. He made the process extremely stress free.
Joseph O. - NJ
Great experience. Everything worked out as planned no surprises at all. Fast, easy, and very professional. Our loan officer Corey was great and outperformed our expectations! A gem of a person someone I have and would definitely recommend in the future. His dedication to us was truly exceptional, making sure we were comfortable with our decisions. Corey made the entire process flawless and quick. Thanks again for all that you did for us, now we can only hope the kitchen renovation goes as well.
Kevin N. - IN
Sean provided the best options for us that would meet our needs. Although we were not able to secure the amount, we originally thought we would be approved for, we did secure a loan that, with Sean’s assistance, gave us a second best scenario.
Scott M. - NC
Your whole team did a fantastic job! Matt did a great job from beginning to end. He thoroughly explained our options at the beginning of the process, kept us advised every step of the way, and was always available to answer calls or questions. He did a great job!
Aimee K. - NY
I can't say enough good things. Andrew was extremely professional when working with me. It was a complicated situation and he worked with me every step of the way. Andrew always responded promptly and made me feel at ease during a difficult time. I can't thank him enough for his compassion, knowledge, and professionalism.
Chantelle B. - GA
I am so glad Pooja called me when I was looking to refinance. She is the best! She walked me through every step and was always available when I had a question. If you are looking to refinance please do yourself a favor and call Reliance First Capital! If you are considering refinancing your home and want to deal with a knowledgeable patient understanding agent, I strongly recommend Pooja Bhardwaj of Reliance First Capital, LLC. I felt like I was attending an inservice on how to close a loan as she guided me through the process. Take it from a happy and satisfied customer, she will take care of all your needs.
Michael W. - IN
Ali is very knowledgeable of all facets of the loan process. He was very kind and took time to make sure that we were satisfied. Kudos! Everything was exceptional. You have a great company with great employees. Thank you.
Anthony C. - NC
Toi and her team did an excellent job getting my loan approved. She provides exceptional services.
Latara H. - FL
To have someone that's helpful, fast and understanding...ten stars, ten stars, ten stars...She's the best!
Wayne W. - SC
Cassandra was exceptional throughout the entire loan process. Without her persistence, humor and encouragement, we wouldn't have made it to the finish line. I highly recommend her services to anyone seeking a knowledgeable and professional loan officer, and a great problem solver. Your process was very straightforward, with constant feedback on documentation required.
Brad F. - SC
Reliance operates as a team which is great! Continuous communication is critical to meeting target dates. Mark was exceptional along with his managers Steven and Michele.
Lous I. - VA
Leslie was kind and courteous and helped smooth out the bumps that occurred, very professional.
Tracy R. - FL
Edward was very thorough throughout the entire process. I was never left with any question unanswered. Highly recommend him to anyone. Edward's manager Steve Shatz was also there for me during the days in which Edward was out. Great customer service!
Sandra C. - AL
Erik was exceptional and professional but also caring. He was with me day 1 until the end/closing.
Anna M. - NY
Great experience from start to finish. Pooja helped me with a home equity loan. Very little stress and I was able to get the exact amount I wanted. A previous high street bank I was dealing with offered me $70k less....I’m glad I shopped around because pooja and Carolyn were able to get exactly what I asked for with very little effort and always promptly answered any questions I had. EXCELLENT!
Barbara W. - GA
Alex and your team were awesome and took care of everything! Alexander helped me every step of the way, was up front and honest, gave me solid advice and worked hard to find the best solution for my needs and delivered on that solution! He was friendly, honest, personable, diligent, answered all my questions and made sure to communicate every step in the process. I would highly recommend Alex and your company to all my friends and family!
Melissa E. - GA
The process was seamless. Taylor is an exceptional young man. Very professional and courteous! I only went to Reliance First Capital because of Taylor's knowledge and customer service. I trusted him off the rip because he made me feel important and had my best interest at heart.