Video Testimonials: reviews from actual Reliance First Capital customers telling of their experience with our firm:
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Reliance First Capital
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Written Testimonials: reviews from actual Reliance First Capital customers who sent in letters, emails, posted online reviews, and/or completed Funded Loan surveys. Surveys below are listed in chronological order (newest first) as of February 19th, 2021 (unless otherwise noted). To read more testimonials from our customers click here. Compensation was not paid in exchange for any testimonial on this site.
Erick and Betty P. thank
Austin for his hard work
Betty P., PA
My husband and I are so grateful that we had the pleasure to work with Austin Clayton, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…
Donald S., MA
I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.
Donna Titone and Tammy Kaur showcase flowers their customer
sent in appreciation for their efforts
Yveline L., MD
Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.
Ritu Sethi and a special thank you sent to her by Yveline in appreciation
Karen V. - PA
Alicia was extremely helpful and efficient. She was relentless in making sure my first home purchase went as smooth as possible. I have never had better customer service anywhere else!
Courtney M. - NY
Alicia was fabulous the whole way through. Alicia is a true asset to have at Reliance First Capital!
Scott R. - PA
Great service, great company.
James K. - PA
From start to end, Alicia handled every situation thrown our way, she was very informative, and never left out details. She had faith from the very start and never stopped pushing. My family is in a beautiful home all thanks to Alicia and the crew at reliance
Eric W. - PA
Alicia Calabrace. Alicia was wonderful. I work in the financial world and Alicia was professional, honest, and has a great personality. She is very good at what she does. Everything went very smooth, keep Alicia on your team!
Margaret M. - MA
Good experience overall. The process went smoothly thanks to the support of the loan officer I was working with who was always there to answer questions promptly. Thanks, Ajmal Ismail, for all your help.
Jay W. - AZ
Audrey Morrell got through all the red tape and hoops that the government put in the way to hamper the refi.
Joshua B. - NH
The professionalism the reps showed from the start to end of refinancing process was exceptional. They answered our questions promptly and kept us updated the entire time.
Charles T. - NH
Both Bridgett and Amy were very much on top of the process and helped with all questions replying almost immediately!
Annabelle B. - CA
Brian Bushi has been my Mortgage Analyst for many years now and he will continue to be for the years to come. This is because of the trust and respect we have for each other and he's very professional in every way.
Stephen J. - PA
Bradley and Michelle helped me, held my hand and keep me reassured the whole time! Thank you both so much for helping us buy our new home! I have never felt like a "number" with your team - always like a part of the family. The service I received was excellent!
Janet K. - PA
Bradley Goldman. BEST mortgage analyst we have ever had out of about 16 closings over 40 years.
Robert E. - PA
Great experience! Doing a refi can at times be stressful. Brent Guthrey was kind, friendly and made the process as easy as possible.
Nick C. - RI
I refinanced my mortgage with Reliance First Capital and worked with a terrific individual named Brent Guthrey. He listened to what I was looking for and presented me multiple options and even presented a solution that I didn't even consider when starting this process. He made the process smooth throughout by maintaining constant contact and letting me know which steps we were at. I have definitely recommended Brent Guthrey and Reliance First Capital to my family and friends due to his professionalism and knowledge.
Cynthia J. - TN
I love this company and I especially want to commend Brent Guthrey. He took the time to make sure to get to know me and my personal finance short term and long term goals. He guided me through decisions to do what was best for me and got me a fantastic rate. I will reach back out to him if I ever need this type of service again.
Randolph N. - OH
The whole experience with Reliance First Capital was amazing. They were able to help us refinance our home, lower our interest and save us money and the whole process was only a month! Awesome company, awesome people. Brent Guthrey and Rasool were fantastic throughout the process. just can't say thank you enough!
Tricia M. - OR
Was a great process, simple, I didn't have to stress about anything. Thank you.
Michael G. - CT
Great experieice. Brandon worked endlessly to help us achieve this refinance, was not an easy very dedicated employee.
John P. - CT
Outstanding professionalism but at same time considerate, compassionate, and an extreme pleasure to deal with. I feel he was a Blessing in what is a stressful task. Cannot thank him enough. Will shout his name from rooftops.
Janice P. - CT
OUTSTANDING EXPERIENCE. Best experience ever for a refinance. Task can be daunting and stressful, but Brandon made it so easy and painless. There are no words to truly convey how FANTASTIC and PROFESSIONAL Brandon was during our entire experience. I will recommend him for mortgages and refi services to everyone. THANK YOU Brandon for a most pleasant experience.
Debra F. - OH
Great experience. Bridget was awesome and highly recommend her. The whole process was stress free and smooth. I didn’t feel pressured in any way.
Adam P. - PA
Knowledge and Professionalism. I couldn’t be more pleased with Bridget. She offered us the most enjoyable, pain free, and smooth refinance ever! Always had an answer to our questions and her customer service deserves a round of applause. I can’t recommend Bridget enough to all those who appreciate true customer service!
Brandy D. - GA
Bridget was so nice and kept me informed all the way through.
Darren J. - MD
Brian kept me included and informed thought out the process. He would answer my questions in a timely manner and made sure I knew what options I had available to me even if I was unsure of the route I wanted to go with my loan. Very personable and friendly even when I asked the same question over and over..... and over. Thanks Brian.
Sassan P. - OH
Exceptional service from day one. Very happy I selected Reliance First Capital for refinancing my loan. Keep up the excellent job you are doing.
James S. - TN
I recently did a cash out refinance loan with Reliance First Capital. My loan officer, Carol Ann Austin did a tremendous job. She was very thorough in guiding me through each step of the process making sure I understood what was going on. You could basically say she held my hand from beginning to end. I was able to get a great loan at a great rate and the cash out portion allowed me to payoff basically everything I owed leaving me with just a mortgage payment. I highly recommend her services!
Stephanie G. - TN
If you are looking at refinancing your home, I would highly recommend Carol Austin! She made the process incredibly easy and worked around our busy schedule. We were closed in no time at all. She was available every day that we needed to ask questions. We were able to complete everything from our home which was an added bonus! In addition, we were able to contact her months after closing about tax questions and she spent her time helping us find everything that we needed. Contact Carol Austin for your next mortgage!
Christopher R. - AR
Carol Austin was on my experience. She really cared about my experience. Carol was very attentive.
Susan S. - GA
Christopher Chounet managed my mortgage refinance at Reliance First Capital. Communication was continuous; Chris and his team of professionals kept me informed at every step in the process of what could be a daunting task for consumers. From beginning to end aspects and options were fully explained to help me make informed decisions. I only have good comments to make... I don't know how my refinance could have gone any smoother. Thank you Chris,!
Jeanine F. - NC
Courtney Corcoran was an absolute pleasure to work with. She was very helpful every step of the way. We would just like to let you know, which I am sure you already do, what an exemplary employee you have in Courtney Corcoran. Courtney was with us every step of the way during this mortgage process. She made herself available to us at all times and helped us with questions and problems which at times were not even part of her responsibility. She never once made us feel like we were a bother, which I am sure we were. Because of Courtney I will definitely be recommending Reliance First Capital to others.
Chereyl C. - DE
Courtney was extremely helpful in processing my refinance. She it made flow smoothly and painless. Courtney was polite and courteous. I would highly recommend her for your refinance.
Samuel D. - MD
Courtney Corcoran was Excellent!! I will only use her with my future needs!!
Bridgette M. - MD
Courtney, Kandace, and Marie were all great in their individual roles. Great Triple Threat!!! Great job Ladies!!!!
Charles M. - NC
Cristina was exceptional and patient with our lack of knowledge and skill with computers and helped us through so much. We really appreciated her time and attention.
Cynthia M. - NC
Christine was very important to the whole process of the application of the applying for refinancing and helping with all our issues.
Wilhemenia J. - SC
Christine, from the minute she called me until my loan closed, was very much on hands 24/7. Will referral any of my friends who wants to finance or refinance.
Kim H. - MA
I've worked with many mortgage analysis in my attempt to refinance and never had anyone like Chrisanna Harris. I stayed with Reliance because of her. The company I work for has agreements with other financial servers where we get a discount on closing cost, I stayed because of Chrisanna Harris. Your company is lucky to have her.
Rebecca W. - OH
We had a great experience working with Cole M******* on our refinance of our home. Cole won our business from a company we were uncertain about moving forward with. His professionalism and honesty won our confidence from the first contact made with him. He played a large role in our refinance process being quick and under a month's timeline. He was quick to respond to emails, phone calls, and updates on the process. We would absolutely refer Cole and Reliance First Capital to any friends or family.
Samantha S. - NC
Country was the BEST! She was so friendly and helpful. She kept in constant connect with us throughout the entire process.
Starr M. - OH
Christina was absolutely amazing.
Starr M. - OH
Christina is great. Christina made the home buying process seamless she kept her word made sure to respond to all questions and concerns highly recommended.
Rachel Y. - MA
Cassandra Welter deserves 5+ stars for her great effort in obtaining a fair loan for our refinance. By her suggestion we were able to apply for a refinance that is consolidating our debt and paying off our RV. She is very knowledgeable about this very complex process and has guided us expertly through the many issues we came upon. Any company is as good as its leadership attitude which is reflected in the attitude of its employees. The produce is of merit aside from the company. Good or bad. The employees make a company or any business successful or not. The folks I worked with at Reliance have been outstanding, clear and open on all that was expected of us and of themselves.
Da G. - OH
Similar to many people, I entered my basic info into a website that generated a ton of email traffic. However, one of the first companies to actually call me back (with a human being) was Reliance First Capital. And that human was Dylan Bonezzi. He was very cordial, and talked to me more like a friend, than a customer. He stepped me through every step of the process, and even mid-way through when we ran into a small hiccup with our appraisal - he stuck with me, offered suggestions, and we got the problem fixed. Dylan (and thus far, everyone) at Reliance has been extremely helpful and within a short amount of time we had closed on our refinance loan, and were on our way to paying off some credit cards, and finishing that addition that we had started last year during COVID. I highly recommend the team at Reliance First Capital!
Renee P. - KY
Dan was honest and very helpful. I will recommend him to my friends and family.
Rosalind V. - NY
Working with Daniel Talbert was a happy experience. He was pleasant and informative. He explained the process clearly and is very straight forward. My experience was a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn't imagine my home refinance process being any easier. Highly professional, knowledgeable and responsive. Always looking out for my best interests. Working with Reliance First Capital was a Good and Happy experience. I will highly recommend the bank and Daniel Talbert to everyone! Many thanks!
Kelvin G. - NY
What a helping advocate for my situation. I have been wanting to write a stellar review for Donna for a year. I kept forgetting, with the year that 2020 was. Donna was patient, and responded to every question, quickly and respectfully no matter what it was, and that included the nights, and weekends. She worked with my closely and was always willing to personally talk, with made me comfortable enough that we even exchanged some family photos. Then out of no where, she reach out a year later to see how I was doing a year after. After working with her the first time, I will emphatically recommend her to all of my friends and family. Thank you for being you and caring Donna.
Amy B. - NY
Donna helped me refinance my home during a very difficult time in my life. She walked me through the process, her communication was outstanding, she picked up her phone any time of the day that I called and immediately responded to emails. She did everything she could do to make the process easy for me! I would recommend her services to anyone looking to refinance or purchase a new home! I was extremely fortunate to have her in my corner!
Nancy F. - NJ
Donna was great she worked very hard for us I will recommend her to everybody Thank again Donna for helping us never thought it would happen went smoothly.
Jean K. - NY
It went perfectly. Thank you for your help!
Jeannie K. - NY
Donna was a pleasure to work with start to finish. She kept us apprised of each step in our refinance process, found us a great rate, was pleasant and helpful. I would highly recommend her to people looking for a friendly, knowledgeable mortgage banker.
Joanne B. - NC
Damien was always there for us throughout the process. We could not have asked for anything more as he was always on top of it all. Very courteous and easy to work with. Highly recommend Damien. He is a definite asset to Reliance First Capital. It was handled very efficiently and professionally.
Yovna C. - FL
It was a good experience. The entire process was pretty 😍 🔥 easy. My husband and I are very pleased 😀 with everything. Thank you!
Job M. - MD
Excellent Service and professionalism. The entire process was easy and straightforward through Eric's guidelines. He made it easy to do transactions from the beg to the end. I would recommend anyone trying to get a mortgage to go through Eric.
Ralph D. - PA
Awesome Experience. Eric was knowledgeable and understood my financial situation, and was able to guide me in the right steps. He made the whole process simple and easy to understand. I would recommend Eric without any hesitation. Best experience I've had over the phone. Keep up the great work.
Yardley C. - NY
It was an exceptional experience. Eric was very responsive to my needs, which were the refinancing of my primary residence. He explained the whole process in a clear and practical manner, informed me of the timeline. His advices were priceless. I had a time constraint to obtain the loan and Eric made it happen before the expected time limit. He was accessible and returned his calls on time. would recommend him to anyone, family and friends .In fact I did recommend him to my son. Very grateful for his help.
Magdalize R. - NJ
Best ever. Absolutely amazing! He went above and beyond to help me and my family. This was a stressful procedure that he made truly easy. He is an advocate for his client and only have best interests at heart. I will always recommend him to others. Thank you for all that you did, I truly appreciate it.
Ryan N. - NJ
It was a great experience. We were every happy working with them. They helped us steps by steps throughout the process. Thank you.
Michael B. - PA
Eric was very courteous and helpful.
Jennie F. - NJ
Eric was professional and so very nice he explained everything to me the whole time. Everything was done perfectly.
Deborah M. - TN
Edwin went above and beyond expectations. From the beginning he made sure I was comfortable and confident. Exceptional professional customer service was provided by Edwin throughout the process. Overall a wonderful stress free experience due to Edwin’s expertise.
Tonia M. - NC
This was an awesome experience from beginning to end. Liz was very thorough and knowledgeable. Her warm professionalism gained my trust and confidence in her ability. I’m very happy that we chose Reliance First Capital.
Ronnie S. - VA
My case was very difficult because I took over a load from my deceased mother. There were stations out of the norm and Erica handled it well.
John K. - ME
From start to finish, Eric was helpful in providing any info that was asked of and helped through the entire process.
Michael R. - NY
Frederick was very attentive and kept us informed throughout the who refinance.
Raul P. - NY
Hi Frederick, Amanda, and Laverne. I hope everyone of you are doing well. I just want to thank you all for being part of the team responsible for bringing the closing for my home refinance to a finish line. I am very happy that all things worked out great. Also Frederick when you have a moment please give me a call cause I have a couple questions that I would like to ask.
Raul P. - NY
Hi Frederick, Amanda, and Laverne. I hope everyone of you are doing well. I jus want to thank you all for being part of the team responsible for bringing the closing for my home refinance to a finish line. I am very happy that all things worked out great. Also Frederick when you have a moment please give me a call cause I have a couple questions that I would like to ask. Once again, thank you all. Be healthy and safe.
Gilbert S. - NC
Frederick provided exceptional service, he provided all the information from start to finish. He answered all questions in very timely manner. If I called or emailed him he answered in hours, not days. He lead us through all of the requirements, doing things in a timely manner. He stayed on the phone when we had to use the computer to complete any information that he wanted. That was a great help for us to complete all requirements. Your process in my mined is outstanding, or it was for us, and thank you for such outstanding personnel to work with.
Rajadeepan E. - NC
Christopher C. - NH
Allen Pesci was fair and honest and earned my trust.
Morgan A. - PA
I couldn’t possibly give a higher recommendation than I give for Allen Pesci at Reliance First Capital. Not only is he an expert at what he does, he is compassionate, committed to helping and an absolute pleasure to work with. He is a rare example of someone who can constantly exceed expectations. He did exactly what he said he would do, when he said he’d do it and more! He could not have made the process easier.
Steven O. - PA
Francis Allen Pesci was absolutely wonderful in every and all areas. I am so thankful that he was the one taking care of us. He never got frustrated with me and all my questions. Thank you, Reliance First Capital, and thank you so very, very much Allen, you are such a blessing!
Martha B. - LA
Henry was exceptional and thorough in all aspects.
Sandra E. - AZ
Joshua Crawford was exceptional. He was always friendly, nice and helpful. If it weren’t for him I would not have gone through with this refinance. No matter how frustrating this process was he always reassured me it was ok. So I am saying a Big thank you to Joshua Crawford for helping me with this.
Larry H. - NC
Jamie has always got the job done.
Stephen P. - NC
Good Morning did not sleep well last night worrying about you and I know we are only working together as professionals but you have become much more than that to our family. I know how that seems so strange, but trust is so important in relationships even something like doing a refinance but Doris and I trust you just like we do our close family members which is the only reason I decided to do a refinance again so soon. Saving money was not the first priority here. I can't thank you enough for all that you have done for us in this financial scenario and look forward to speaking with you again soon.
Russell Q. - AR
Thank you, Julieanna! You have been the best to work with!! I will let my friends and family know about you.
Sean M. - NH
James Stevenson was amazing. We did a cash out refinance with Reliance First. James Stevenson was fantastic. He is patient, honest and great at his profession. Reliance is lucky to have him on their team. He walked us through every step, gave us several options and got us a great rate. We couldn't be any happier with how smoothly things went with Jim at the helm. I would 100% recommend him to anyone who is nervous about how daunting a mortgage or refi can be. He will make it easy and get you the best package available for your situation. Reach out to Jim "Heisser" Stevenson at Reliance First Capital. You wont regret it.
Joseph P. - AZ
Everything went great as Jim and Michelle were awesome on helping us to close without a flaw. Jim and Michelle were transparent, communicated, and made our whole process great!
Frank D. - NY
Jeff Lewis is a very experienced and client friendly loan professional.
Henry D. - ME
Jeffrey Daniel Levis helped us achieve a goal I thought to be impossible! He helped us eliminate our debt, take cash out for college tuition, get a better rate, and save over $2200 per month in recurring payments! Jeff helped make the process very easy, and was there to answer all of our questions any time we needed him. I have been recommending Jeff and RFC to everyone! We really liked the ease with which we were able to upload documents through the RFC website. Also, we were very pleased with the availability and quick responses of Jeff Levis!
Russel M. - SC
Jackie has outstanding work ethics.
Leah B. - ME
We had the absolute worst experience we could have had with a bank from start to finish. From the very beginning we were misinformed about the process and how much money we were expected to put up front with the appraisal, water test and my name change on the deed. Our case was first handled my Mason who seemed to have very little knowledge on anything he was handling and communication was spoty and/or non-existent. He was constantly asking for the same documents we sent over and over again and the checklist of items seemed to be a never ending one!! By the time we were transferred to Jacqueline we were completely done and frustrated but we were so far into the process we decided to try and finish everything up.. we were now 3 months PLUS+++ into this absolutely unprofessional process and now we get transferred to Jacqueline who was extremely rude on the phone with my husband and I every time we spoke with her. SHE NEEDS TO BE REMOVED FROM CUSTOMER SERVICE!!!! I had completely had it with her and your company after a complete disaster of a closing. I asked her to call me after she told me two days prior that she was looking into our closing to find out what happened. She calls me with the same NASTY ATTITUDE as the previous phone calls making it sound like I WAS THE PROBLEM like I had control of what was happening. The only reason my husband and I completed the process was because we had already sunk upwards to $900 into this refinance. We are warning as many people as possible via social media and news companies to stay away from your business. WORST EXPERIENCE EVER. FIRE JACQUELINE. She needs a job that doesn't deal with people.
Kevin P. - NH
I truly enjoyed the experience of working with John Maus. Not only would I consider him a trusted advisor, we developed a great relationship that would have me coming back again for my future mortgage needs.
Rosemary G. - KY
Jared Neff - professional and helpful. Persevered to complete the process even though it was lengthy and at times confusing.
Deborah A. - KS
Jared was wonderful to work with through the refinance process of my home. He was kind, patient, and always prompt in returning calls, texts, emails, etc. Enjoyed working with him.
Cheyenne L. - NC
John Scheuermann. He was very helpful!! John Kept me informed during the whole process. Also, he was very nice and easy going, which made the process an easy one! Everything was wonderful just the way it was done! Super easy!!
David J. - OH
Jacob Unger was excellent from start to finish.
Heath B. - GA
We worked with Joe Versiackas and were completely satisfied with the refinance process through Reliance First Capital. We appreciated his assistance throughout the entire process from start to close. His knowledge and expertise made it easy for us and gave us a sense of ease that everything was taken care of during the process. Thank you again for your help and I highly recommend Joe and Reliance First Capital.
N.Z. - MD
Great experience. Kyle is proactive and looks out for his client's best interest. His creativity and communication style are favorable. My purchase had unique demands, we talked it through, and he got it done like a pro.
Normale D. - MD
Kyle Deutschmann was extremely patient with my many questions. Treated me like I was someone he knew personally rather than just a mortgage finance account number. Responded to my needs for attention quickly. Explained the details in a way I could understand.
Michael B. - OH
Second time I have used Kelly she did a fantastic job and I highly recommend her. She is very easy to work with and answered all my questions and concerns quickly.
South M. - PA
Kayla was very professional and friendly I loved it And I referred Kayla to my nephew and agreed and he just settled his refinance Thank you Kayla Vicini.
David G. - NH
This was our Second time financing with Ken Watson and Reliance First Capital. We found both experiences to be excellent. Ken is a professional in every way, and we plan to recommend anyone we know looking for a home loan.
Donald S. - OH
Everything we asked was explained where we could understand. Lisa Fiorellie went through the whole process and found the best program for us.
Gerald H. - TN
LaShonda Holt was great.
Charles M. - TN
It was good to work with LaShonda.
Oscar N. - SC
LaShonda Holt was our first contact and it was like we new her. She was great and represented Reliance so professional, we hated that the process has come to an end working with LaShonda. Also Tammy Stevens and Carol Cody was so nice and understanding.
Stephen S. - DE
LaShonda Holt was exceptional. She was very personable and contacted us whenever we had questions. She is an excellent representative of your company and should be commended.
Barbara A. - NY
I worked with Lance Kirshner, my Loan Advisor, on my loan. He was exceptionally professional and helpful to me in achieving my loan. I received everything that I was told I am entitled to get. He is an excellent Loan Advisor. I will recommend him to my family and friends. Thank you Lance. Well done.
Maurice H. - NY
Great company very professional. My Mortgage Analyst Lance Kirshner, he’s the Best. Makes you feel very relaxed comfortable and his word is his bond whatever he tells you can expect to happen nothing is hidden no surprises I would do business with him again. He made the process very easy for me. Great guy. Thank you Lance.
Jo Anne H. - AL
Good morning, I would like to thank everyone at Reliance for the job they did. It was easy and smooth once we got started. The main person I would like to say something about is Leslie Nicolas. She took great care of me and the process. Kept me up to date and informed. In some ways went even over and beyond. She made me feel like a friend or family member not just another person. I had people calling me from quicken loans not wanting to loose me, but I wanted to stay with Reliance because of how I was being treated with the company. I was on the phone trying to get someone on the phone with quicken when I received a call from Leslie. From the beginning she won me over. I think she has a great future in front of her. Keep her bringing those loans in and Reliance will have a great future as well.
Zondie P. - NC
Leslie was very caring and professional with how she walked us through the entire loan process..
John P. - NC
My wife and I enjoyed working with Reliance and Ms. Leslie Nicholas. I am a disabled vet and sometimes I don't always understand the things that I am asked for. Ms. Leslie always took her time and explained over as many times as it took for me to understand and get it. She always kept in close contact with us through phone calls, emails, and text messages until we had completed the very last process. I have recommended her to others and they were happy with her services too.
Michael O. - VA
Leslie was great. I got the rate I was promised. She guided me through every step and was patient with my lack of computer skills.
James S. - AL
If you are interested in applying for any type loan with Reliance First Capital you should do yourself a favor by requesting Leslie Nicholas to handle your application. She will provide you with step by step procedures in providing any needed information (documents) required for your loan application and guide you step by step through the entire process. She will stay in touch from beginning to end and keep you very informed throughout the entire procedure. She handles your application very professionally and knows what she’s talking about. I cannot say enough good things about the way she helped and handled my refinance.
Shelma R. - AL
Leslie was very helpful and professional. Leslie worked to get me what I needed, she stayed on top of everything and kept me informed throughout the process.
Johnny R. - AL
The person you want to help you with your Refinance process is Leslie Nicolas, she is the best, Leslie will explain every step in the process, she will work to get you the lowest rate possible. This is the second refinance we did with Reliance and Leslie Nicolas helped us both times...great service!
Deborah L. - TN
We worked with Leslie Nicolas on our refinance, and we would recommend her. She helped us get through the mounds of paperwork, got us a great rate, and was in constant contact with us to let us know what was going on and what our next step was. She gave us options and suggestions.
Kevin G. - NC
Leslie couldn't have been more professional. This is the second time she's helped my wife and me bettering our mortgage. She was available when I needed. She laid out several options to ensure we got what we felt work for us best. We appreciated her so much, we asked her to help our son. She showed him the same professionalism she showed us. I couldn't ask for anything more.
Patrick G. - CA
Reliance helped my parents refinance their home so I decided to give them a try myself. They lowered my interest rates greatly and Leslie Nicolas helped me get everything done very quickly and effortlessly. Strongly recommend!
Kerry H. - VA
Lesley was with us every step of the process. she was professional, pleasant and keep us apprised of any possible delays... exceeded our expectations in all areas
Triva S. - NC
Lesley went above and beyond by walking me through the process and being thorough, consistent, and transparent regarding the process. Amanda provide excellent customer service regarding assisting the Mortgage Analyst in the process and communicating with coborrower regarding loan. Alexandra went above and beyond processing the requested documents in a timely manner and helping to assist me in the loan process
Kristin C. - NY
I've been a homeowner for 36 years and have never had such an easy mortgage experience. My mortgage analyst, Mike Attanasio was knowledgeable, friendly, and quick with addressing our questions and concerns. With the help of him and the rest of their awesome staff, my wife and I got to the closing table faster than we could have ever imagined. Now we're enjoying our extremely low rate. I would definitely recommend Reliance First Capital to anyone looking for a mortgage.
Tom C. - NY
Excellent experience. I've been a homeowner for 36 years and have never had such an easy mortgage experience. My mortgage analyst, Mike Attanasio was knowledgeable, friendly, and quick with addressing our questions and concerns. With the help of him and the rest of the amazing staff, my wife and I got to the closing table faster than we could have ever imagined. Now we're enjoying our extremely low rate. I would definitely recommend Reliance First Capital to anyone looking for a mortgage.
Tom C. - NY
Excellent Experience. I've been a homeowner for 36 years and have never had such an easy mortgage experience. My mortgage analyst, Mike Attanasio was knowledgeable, friendly, and quick with addressing our questions and concerns. With the help of him and the rest of their awesome staff, my wife and I got to the closing table faster than we could have ever imagined. Now we're enjoying our extremely low rate. I would definitely recommend Reliance First Capital to anyone looking for a mortgage.
Canh P. - NJ
I had the pleasure of working with Michael Attanasio and it was a wonderful experience. He was an excellent advisor and helped me work through the refinancing process. He treats his clients as though they’re family and I have nothing but good words to share about my experience with him and the company.
Jonathan A. - CA
This was an easy price Michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him.
Jon A. - NY
This was an easy price michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him
J. A. - NY
This was an easy price michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him.
Jonathan A. - NY
Amazing. This was an easy price michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him.
Jared S. - NY
First time refinancing. Mike Attanasio from Reliance helped me through the whole process and made it real easy. A real pleasure to work with.
Delmas C. - NY
Matt, attentive and worked with me.
Elaine W. - MD
Mary is a hard working individual who goes well beyond to help her clients needs. Example when trying to get a year of payment history in one day that I could not get with Caliber. She is a total asset to the Company and would work well in any position. She puts her clients first.
Larry G. - VA
Mary assisted with our refinance and provided excellent service throughout the process. Mary was an exceptional agent and a credit to your Reliance First Capital.
Geraldina S. - NY
I wanted to commend you for having a valuable person on your team. Mary Connolly is one who goes above and beyond. She is a smart, people person and once you talk to her - you want to use your company. I have never met her in person but I feel after 2 loans like I know her forever.
Geri S. - NY
This was an EXCELLENT experience! The entire process was a bit more work then I imagined due to the moratorium but Mary C. was amazing. If you need a loan no doubt hands down- this is the best company I have ever dealt with and Mary C.- you are a hard worker always working. If I ever need to refinance one of my properties or if anyone I know needs a mortgage this is the company to go with and if you are lucky enough to get Mary C. you will know what I mean.
Alita F. - LA
Both Michael Schaut and Melissa were professional, knowledgeable, courteous, informative, helpful and available throughout my entire loan process.
Diana V. - NY
Marissa Longo took the time to explain everything to me and I am so appreciative. Finance / Loans are not my area of expertise and I appreciated the fact that she explained everything in "english" and did not look horrified when I said I didn't understand a term.
Gary U. - TN
Melody Joy Russell, always pleasant and made things understandable. A pleasure to work with.
Robert T. - NJ
Mary was ACES. Mary was a pleasure to deal with. She would listen to our needs then provide us and walk through the options. Mary was kind, courteous, and a joy to deal with. Throughout the whole process she kept us informed and up to date. The communication process was STELLAR. We highly recommend her for your finance or re-finance needs!!!!!!
Chris C. - NY
Mary is great!! Working with Mary is a pleasure. She is knowledgeable and responsive. She made the loan process easy and was with us every step of the way. Thank you for your help.
Gary B. - MA
Professional at every level. Mary is very knowledgeable about her business and was a pleasure to work with. Mary follows thru with every detail and insures her customers understand the process. I would definitely recommend Mary to anyone looking for a home loan or to re-finance.
Elaine K. - PA
Mary Sozemenu Spinelli; communication was amazing; not only was there response within 24 hours as asked above, but usually much sooner, and with an email, text and phone call to cover all communication modes. There was always a personal and caring manner about Mary, and she remembered and commented on things about family and personal things that may have been mentioned as we spoke, she was always very upbeat and encouraging and found a plan that really fit our needs and where we are in life.
Kathy V. - PA
Mary was super patient. Mary was very helpful and gave me 3 different proposals All were extremely attractive and suited to my particular situation. I appreciate the time and effort that she took in my preparation. I especially appreciated the time she allowed for me to think this through.
Rose O. - MA
Good experience. The process with Mary was easy and less anxious. Mary helped reduce my reliance anxiety by explaining the processes to me. she took my calls and responded immediately to my questions and concerns.
Mary T. - GA
I randomly contacted Miles about my refinance. Told him what I was hoping to accomplish and he made it happen when no one else could or tried! Give Miles a raise, Miles is awesome!
Bert W. - KY
Matthew managed the entire process.
Jerry D. - GA
Myriam Taylor, she was with me every step of way, she kept me informed all the way she's VERY NICE AND RESPECTFUL(GREAT)!
Nona N. - GA
This was the easiest refi we have been through. Everyone was very professional in this transaction. thank you for your help. Don't know anyone right now, but we will be more than glad to pass your card to anyone that we find that needs financial help.
Celeste B. - PA
Keep Najeeb, he's very good, very courteous, and very professional. Thank you so much for allowing me to have him as my Mortgage Analyst. Very courteous and well mannered.
Lily M. - TX
Natasia Washington was excellent. She made this loan happen for us. Best rep that I have ever worked with.
Lily M. - TX
Natasia Washington was excellent. She made this loan happen for us. Best rep that I have ever worked with.
Craig D. - NY
Such a great experience! We had such a great experience working with Patrick! He helped us to understand every aspect of our refinance and put our minds at ease whenever we had concerns. He always responded quickly to any calls and emails we sent and we are extremely grateful for his patience. We would highly recommend Patrick to anyone going through this process.
Philip G. - NY
Give Patrick Lee Germovsek a promotion. Awesome service and very easy process! Thank you Patrick.
Nathaniel F> - NC
Linda was persistent and diligent with finding an option that worked for me despite the difficulties. Michelle was very good with assisting me with documents as well. Very helpful.
Eduardo S. - VA
Phil is incredible at what he does. After going through this process with him, I do not consider him my loan officer but rather my friend. I hope the company realizes the rare talent they have found with him.
Pedro R. - OH
Philip Stone, great communication, made the process easy and simple to understand yet was knowledgeable and able to go onto specific details whenever needed.
Mira L. - NY
Philip Stone was helpful and supportive.
Rachel W. - TN
I had a wonderful experience last January and this past January refinancing twice with Preston J. Wood. Preston went above and beyond to help me close my loan and we had some hurdles for the first time. This allowed me to consolidate my debts and improve my credit as well as getting a better interest rate. With his great service, determination and professionalism I was able to qualify for an even better loan earlier this year. I really feel like my experience with Reliance First Capital and Preston was top notch! Preston definitely excels in his field and truly cares about helping each and every individual he can! It has been a game changer for me and my family and improved our quality of life!
Rachel R. - TN
I had a wonderful experience last January and this past January refinancing twice with Preston J. Wood. Preston went above and beyond to help me close my loan and we had some hurdles the first time. This allowed me to consolidate my debts and improve my credit as well as getting a better interest rate. With his great service, determination and professionalism I was able to qualify for an even better loan earlier this year. I really feel like my experience with Reliance First Capital and Preston were top notch! Preston definitely excels in his field and truly cares about helping each and every individual he can! It has been a game changer for me and my family and improved our quality of life!
J. M. - OH
Preston Wood was great to deal with. He made the refinance process of my home pretty much painless. He was always available if I had questions and called me every day with updates on my loan. He will be the first person I call if I buy a new home! Thank you Preston.
Christine J. - FL
Ruth Adams makes it so easy!! This is the second time she has helped me through this process. So pleasant, patient and knowledgeable!
Anna M. - OH
Rachel Andrew is top notch very courteous provided exceptional service. Thanks again.
Pat C. - MA
My experience with Reliance First Capital was outstanding. Rachel ******** the financial analyst was above and beyond expectations, She was the best, she walked us through the steps and explained everything so it was easy to understand. She explained all our options and made the whole thing a breeze. She was there around the clock if we had any questions and responded right away. I would highly recommend Reliance First Capital and Rachel
Pat C. - MA
Reliance First Capital is the best company I have ever dealt with for refinancing. But above all Rachel Andrew was excellent and deserves much credit as our mortgage analyst. I had already been through another company and was not too impressed, Rachel made us feel very comfortable and answered all of our questions. She was patient and always available to explain each step of the process. We couldn’t have asked for a better mortgage analyst. I would recommend Reliance and Rachel to any of my friends looking to Mortgage or refinance a home.
Pat C. - MA
Great experience. Reliance Capital is a great company to deal with. Quick and clean throughout the process. I would highly recommend them. The entire process was as seamless as possible. Rachel was always available and explained every step of the way. She was in constant contact to let us know what was going on. Reliance First Capital is the best company I have ever dealt with for refinancing. But above all Rachel Andrew was excellent and deserves much credit as our mortgage analyst. I had already been through another company and was not too impressed, Rachel made us feel very comfortable and answered all of our questions. She was patient and always available to explain each step of the process. We couldn’t have asked for a better mortgage analyst. I would recommend Reliance and Rachel to any of my friends looking to Mortgage or refinance a home. It was a fantastic experience.
Stacey L. - VA
Rachel Aul was the first contact with your company. She kept me informed of the process during the refinancing from Day 1. Answered all of my questions and reassured me when I was doubtful of the process. I appreciated her hard work and dedication to get the refinance loan approved at the lowest rate that I qualified for. Many thanks to Rachel Aul!
Stephen S. - OH
Rachel Aul, our first contact with Reliance First Capital, was amazing and provided beyond exceptional service in understanding our loan requirements! She immersed herself in getting to know us and provided exceptional personal service! She understood our loan needs, befriended us, told us honestly that we could make our refinance happen, guided us timely thru the process until we closed! We were blessed to find such an amazing person for our loan! Rachel was supported by a responsive, caring, and knowledgeable team! Kristen Kane and Jacqueline Massacci should be recognized for their efforts as well!
Virginia C. - VA
Rachel, I would like to Thank You for all you did during my refinance. There was a company with a better rate, they were pushy and I was not comfortable. You were very professional, knowledgeable, and AWESOME! :-)
Kelly M. - PA
Amazing experience! Ryan made everything so easy and fast! Everything was explained so well I really learned a ton about the entire process! It was a pleasure speaking with him and working with him! He was so fast to get back to me anytime I had a question! I really appreciate the work he did for me!
Connie H. - OH
When I am wrong I admit it. I initially thought I had what was a bad experience with loan officer Ryan Kearny. His lack of communication was due to phone system/internet failure. He has since explained the situation and gone above and beyond to rectify and make up for it. Much appreciated.
Jessica E. - IN
Both Rebecca and Lindsay were very helpful and very attentive to all my questions. Thank you ladies.
Jessica E. - IN
Great experience all around. The entire process was great, from start to finish. Rebecca knows her stuff, always friendly and courteous. Also, she was very efficient to find what plan was best for me and my situation.
Cherise C. - NY
Ryan Mulson provided exceptional service. He spent an extraordinary amount of time working with us. He explained the entire process and answered any questions we had along the way. He made a daunting process easy. I would like to acknowledge Ben who streamlined the under writing process. They are truly exceptional.
Susan A. - NH
Richard, Thanks so much. I have signed all the paperwork. My hand is sore, for sure and certain. I honestly appreciate all that you have done to make this day possible. Thanks again,
Would like to thank Rose Nalls for her expertise and assistance. She was fantastic throughout the process! - NC
Would like to thank Rose Nalls for her expertise and assistance. She was fantastic throughout the process!
Jeremiah A. - RI
Regina was Awesome, she did a very good job.
Wanda R. - RI
Very Positive Experience. The loan process can be very intimidating, but Regina Rupnik was always available to answer all of my questions. Regina also educated me about obtaining good credit and was very patient and supportive during the loan proceedings. I would highly recommend Regina Rupnik and Reliance First Capital.
Keith S. - TN
I have used Reliance First Capital twice and they have gone above and beyond both times. Regina Rupnik handled all of my refinancing and she was great both times. I highly recommend.
Kimyana W. - OH
Great Service, Personable and Overall Wonderful Experience. Regina Rupnik is by far thee best person I've encountered dealing with financial goals now and future. Her about me is exactly what you receive. Every detail was covered during our refinancing process that I had minimum questions because she's just that thorough of making sure you know the ends and outs. I appreciate her and look forward to her guidance on my next major financial endeavors. Thank you Regina, you are truly an amazing person and I'm so excited about this next chapter of my life to come.
Naeem I. - VA
Regan from Reliance First Capital provided exceptional services as Senior Mortgage Analyst. He was very professional, courteous and had comprehensive knowledge of loan details.
Jonathan G. - NC
Josh deserves a raise- he kept me informed and most everything he told me came to pass - no surprises!!
Barbara M. - PA
Ryan Sason was exceptional. He explained things very clearly, was very personable and I think he did a fabulous job. In this day and age, it is great to have a company work as hard to do exactly as they said they would do. Extremely happy that I chose Reliance First Capital. Thank you all who have worked on my refinance. And Ryan thank you again for doing such a remarkable job.
Manni H. - NJ
Ritu and Michele, thank you for your effort and hard work. Enjoy this generous fruit basket with your team. Wishing you the best.
Laurie M. - MI
My husband and I refinanced our home with reliance. We worked with Ritu Sethi She was amazing from the beginning of the process to closing Ritu was there for us Explaining every aspect of the process answered every question and every phone called Ritu went the extra mile to make sure our refinance was a success I would recommend Reliance.
Gertude M. - MD
Ritu Sethi is very professional, knowledgeable and concerned about her clients.
Beatriz V. - NY
Shawn made this process very easy and always kept me informed . He would always be available whenever I had any questions.
Darrell S. - AR
Steven was great and very knowledgeable. Everything went great. Anytime I hear someone talking about refinancing Reliance First Capital is the one I will suggest!
Hugo V. - NC
I had a wonderful experience from start to finish, I was also referred by a friend and all my expectations were exceeded. I am excited with my new home and praise you for your exceptional service. Sheranda went above and beyond what I would expect from anyone in the industry (I also originate loans), I am blown away by her work ethic and plan to keep in contact should I have friends and family who need mortgage solutions. Michelle Martincic was excellent and attentive, she kept me in the loop and worked hand-in-hand with me to assure there were no delays with my loan, I am incredibly thankful. Mark was also great.
Erica H. - NC
Sheranda and Ashley were phenomenal and were the only reason I did not walk away through this trying process and use another lender.
Edward B. - LA
Sharon Lucas, she had handled a mortgage for us a few years ago. We kept her number, and contacted her. She was great help
Francisco C. - GA
It was an excellent experience. Stephen is an excellent person he went above and beyond explaining all aspects of the loan process. He provided me with multiple options that will save me money and retire sooner than my current situation. The process was easy and the the agent Stephen Sasso was very capable to deal and help me with all proceedings.
Richard R. - MI
I was pleasantly surprised to finally receive answers regarding a possible refinance on my home. Stephen contacted me and I was pretty much fed up with these mortgage peddlers. I asked Stephen to just give me the interest rates and monthly payment amounts for a 20 and 15 year mortgage and estimated closing fees. I told him once I have this info I will make a decision whether to move forward with a refi. Stephen gave me the info I needed. I decided not to refinance. However, if I did refinance I would use Stephen.
Wayne K. - NY
Amazing. We recently contacted Steven Sasso at Reliance to see if he can secure a mortgage for a new house in Connecticut. I have to say that not only was he very quick to respond but he explained everything and anything we wanted to know about the process because we are first time home buyers. Hats off to this guy for doing an amazing job! Top notch customer service and I would 100% recommend him to my friends and family!! Thanks again Steve!
Carlos N. - FL
My complements to Steven Sasso, his been working very hard for me to refinance my mortgage. Steven Sasso is a very good worker. He took care of my refinance mortgage. A great honest hard worker, he puts his heart on the job. Steve deserves more than a compliment. thank you Steve for all your hard work. from a grateful costumer.
Deborah L. - NY
Sash Thakkar, very informative, gave great advice. Sash walked us through the whole way, very easy. This was the 2nd refi that we did, would refer you to anyone we can.
Matt G. - SC
Tom, I totally appreciate the countless hours of phone calls, emails, and friendship we created during this tedious process of a refinance. To be able to get me the best and lowest rate although my credit was less than perfect was excellent and speaks volumes of your knowledge, work ethics, and honesty. You are a man of integrity, honesty, and humility. These traits are hard to find in the business world today. I will highly recommend you to all of my friends and family that are looking to either buy a home in my area or do a refinance. It was a pleasure working with a man of integrity, honesty, and humility. You're the best!
Mike S. - TN
It was a very professional, productive and communicative experience! The entire process was exceptional due to the communication from the loan officer. His expertise, professionalism and concerns of my needs were exemplary.
Amin S. - TN
Good experience. I was happy to work with him. Got back to me on a timely manner. Questions were answered politely and expeditiously. I recommended him for two of my friends.
Thomas B. - NC
It was a very good experience. I have been thru many closing and this one was flawless. Taylor was excellent throughout the whole process of the refinance of my home. He is very knowledgeable about all of the documents required, which made my experience more of a pleasure than a headache, which some closing have been, over the years. He stayed in contact with me filling out all of the forms and information that was required. He is a patient man and a pleasure to work with.
Vivienne F. - NC
With Taylor Curry It was a very good experience I give him 5 stars. Taylor helped expedite the whole mortgage process. I would recommend him to anybody. Very easy to work with.
Kevin B. - VA
Professionalism at its best. Taylor is on top of his game and I felt he was a great advocate for his customers. All interactions were positive, and communications were timely. He is very knowledgeable and explained the process very well and answered all my questions.
Reginald B. - AZ
Teddy was exceptional, which is why this is my second time coming back over a period of several years. Teddy is awesome. I might have given up have it not been for his support and caring. He is a major asset of your company so please continue to support him and pay him well enough to retain him.
Michael B. - OH
Tyler Maglione. Tyler did a great job and was sure to contact me daily to inform me on how the process was going.
Gregory G. - NC
Toi Meade was EXCEPTIONAL! She was very responsive and provided feedback and explanations to questions I had when needed. Toi was always responsive and went out of her way to provide me status updates. It was a pleasure working with Toi. Toi made this process smooth throughout. Even when the process had moved to the Underwriting team, Toi was responsive in answering my questions and providing updates.
Richard D. - MD
Vanessa Venus was very responsive and great to work with.
Roy C. - TN
These are a great group of people to work with, I highly recommend their services.
Paul C. - LA
William never disappoints! Second experience with our analyst and Reliance First Capital... It does not get any better. My insurance agent reached out to us and let us know how smooth of transitioning companies for coverage, the professionalism, courtesy and knowledge was unlike they've ever experienced! We were so proud to hear this, but we expected no less when dealing with the absolute best we thank all and May God Bless.
Carolyn V. - NC
William and Michael both were excellent to work with and provided a good solid plan for our needs.
Richard V. - NC
William Scott Van Wagner Jr and Michael Schaut both provided excellent service and I would hightly recommend them to anyone.
Ronnie P. - SC
William Scott Van Wagner Jr. returned calls quickly, very professional to deal with.
Karen M. - OH
York was kind and patient.
Maksymenko V. - OH
Yana Solomonik is the best mortgage analyst.
Cynthia H. - OH
Yana Solomonik allowed us to buy our dreamhouse by her quick response.... I started dealing with her on Sunday night and was able to get an offer in the next day. We really appreciate what she did for us. Thank you!!!