Keith D. - NC

Outstanding performance from the start of the process all the way to the end. I will love to thank Miss Lindsey Paul for her excellent patience and a job well done.

 

 

 

Kimberly E. - SC

To say Belinda knows her stuff is not enough. On a scale of one to ten she scores one hundred. Belinda kept me up to date as each part of the process happened. She feels like a friend, someone you want for a neighbor.

 

 

 

Andrew L. - NY

Matt really gave me options for my situation and was key in locking this deal. His patience, knowledge, and he really related to my wife and I. He is a professional and he is looking out for my best interest with pun intended LOL. Great experience. Easiest decision my wife and I made. This process was effortlessly simple, guided by a commitment to genuine care and a personal touch. Thank you to everyone involved and I will definitely recommend Reliance First Capital to friends and family.

 

 

 

Susan P. - KY

We are a repeat customer. This time, we were fortunate to work with Nick Eberwein. He was personable, professional, patient and knowledgeable. He looked for all options to fit our needs and made us feel like people instead of numbers. The process was so easy and quick. From working with Nick, to the processor Roberta, to the notary, every interaction was exceptional. Nick is a true asset to this team and represents this company well. We will refer all family and friends to him in future, as well as any future mortgage needs ourselves.

 

 

 

Graig E. - FL

Jacob Derocher was exceptional in response time, communication, and finding a loan option that worked best for us. His personality helps a lot, too. The entire process went very smoothly and the system was extremely easy to upload necessary documents.

 

 

 

Karen M. - TN

Michael was very honest and professional, he has become a good friend.

 

 

 

Chenne B. - NY

Amazing service and personable! From start to finish Donna was a pleasure to work with. Her expertise and personable nature made working with her very easy. There were never too many questions or second thoughts given she worked through them all with me to make sure the most suitable decision would be made for my circumstances. Her quick response time and prioritizing of clients to close sets her apart from most other lenders. We closed much sooner than expected all thanks to her and the team. I would highly recommend her if looking for a fast, knowledgeable and personable Mortgage Analyst.

 

 

 

Nicholas A. - NY

It was an easy and very quick process!! Nick and Jenny could not have been more knowledgeable! They guided us through this journey with kid gloves!! We would recommend them to anyone!

 

 

 

John W. - TN

Regan was very helpful throughout the process and my loan closed faster than expected.

 

 

 

Verlon R. - SC

Tracey did a great job on the whole procedure of this loan and I would recommend her to anybody.

 

 

 

Zared R. - TN

Our experience with Reliance and Andrea was wonderful. She was responsive, helpful, and was available to us any time we had questions or issues. I would recommend that anyone looking for a mortgage contact her, she will do everything she can to help!!

 

 

 

Lisa T. - GA

From application to closing, Nicholas kept the entire process running smoothly. His communication was prompt, accurate, and consistently proactive. What could have been stressful ended up being smooth—and even enjoyable. Our loan closed within 30 days, and we couldn't have asked for a more efficient experience. We highly recommend Nicholas for all your lending needs.

 

 

 

Jessica W. - AL

Richard was extremely helpful and supportive throughout the process of refinancing our home mortgage. He checked in often to make sure we were okay and to answer any questions we had and made something that would usually be a very stressful endeavor into an easy one. We can't thank him enough!

 

 

 

Vikki S. - NJ

Applying for a mortgage is often a stressful situation. I am a worry wart but Garrick was able to quell my anxiety. After our first encounter I knew that Garrick is an experienced, capable loan officer. Initially, I emphasized my appreciation of frequent communication. Realizing my need to stay informed, Garrick provided frequent emails, texts and phone calls to update the status of my loan. He was also readily available to answer any questions that I had. The process was flawless because of the sincere interest and due diligence Garrick and his team devoted to my loan application. Trustworthy, personable, and knowledgeable, Garrick Castro is a true asset to the lending industry.

 

 

 

Lena B. - NC

Tyler Tewell was professional and knowledgeable throughout the process. Couldn't ask for a better experience!

 

 

 

Jeff R. - PA

Great experience. Rachel was a pleasure to work with again! This is the third time I've used this company. After the first two excellent experiences I made sure to reach out to Rachel again. She is very professional. Quick to respond to your questions and phone calls. I was shocked how fast this process went. Great job. Thank you for helping us with our plans.

 

 

 

Andray C. - TN

Deborah was absolutely amazing! She is God sent. She made this process so pleasant. Her positive attitude and determination to help her customers is unmatched.

 

 

 

Patricia K. - GA

Smooth experience. He was patient and explained everything, he kept me informed all thru the process. He is a bright and wonderful young man. Wanted to adopt him. He's absolutely wonderful.

 

 

 

Pamela M. - NC

Richard was so helpful and knowledgeable with all questions. Thank you so much!!!!!

 

 

 

Takeah S. - MD

Our mortgage analyst was fast friendly, professional and knowledgeable. All of our questions were answered. She walked us through step by step. The entire team made us feel like family!

 

 

 

Jeffrey and Patricia G. - TN

Cody was the perfect person. He was a great person, he walked my husband and I thru each step it could not have been easier, he was extremely a pleasure to work with. We were glad he was the person he was. Thank you so much Cody for all that you did.

 

 

 

Desmond N. - NY

Our experience with Reliance First Capital was a good one. We were searching for a company to help us reach our financial goals. We randomly called this company from an advertisement before we were ready to commit and Nicholas answered the call. He was warm and personable. We Were able to talk and get to know each other and he got to know what we wanted and what we needed to do. When we were ready about 6 months later, he stood out to us more than all the other sales people from various companies because we felt like we knew him and he knew us and he did not hound us like the others. Nick was able to do what other representatives from other companies told could not be done. He did the research, he waited patiently for us to be ready. He helped us to meet our financial goals with ease and we are grateful.

 

 

 

Christine R. - NY

Marc provided exceptional service. He went above and beyond. I remembered on one occasion Marc was ill and out of the office, but he still kept me updated on a daily basis answering my questions and making me feel at ease during the process. He was very attentive, personal and anticipated very move to facilitate getting the documents. Thank you Marc!

 

 

 

Kelly H. - TN

Tyanna was very professional in her job.

 

 

 

Chelisse R. - VA

Best mortgage lending experience! Anthony was excellent to work with while we were refinancing our mortgage. He was consistent with his check ins, providing us with all new information every step of the way! He was great to work with and exceptionally knowledgeable about the process! Our mortgage was tailored to our financial needs and he provided fantastic explanations for all of the options available to us! What I appreciated the most was the detailed and specific plan that he created just for us. It was not a cookie cutter lending experience, and I really appreciate all of the care that went into providing us with the best formula for our financial needs. We are so very excited to continue to work with Tony and to see what kinds of opportunities are available to us in the future! Thank you so much!! I had an amazing experience working with Tony to help us refinance our mortgage! He was exceptionally knowledgeable and very detailed in his work with us. I really appreciated the consistent updates that allowed us to stay on top of every single step in the process! What we really truly appreciated the most, however, is the personalized mortgage. We did not get a cookie cutter loan, instead Tony tailored our refinance specifically to our financial needs and our life long financial goals. We will be working with Tony from now on and we will go nowhere else! Thank you so much for your all of your help, we look forward to seeing what the future holds!

 

 

 

Sammy C. - NY

She's the best. My experience working with Donna to refinance my home was a pleasant experience from beginning to end. Her knowledge, professionalism, attention to detail, and pleasant demeanor put me at ease immediately. I felt like I was a priority and the constant communication and quick responses to all my concerns was something I had never experienced from any financial institution I've ever dealt with. Donna certainly goes the extra mile, provides first class service, makes you feel like you are her best friend, and well, the best there is. I can't thank her enough, she made a normally difficult situation move along smoothly, keeping me informed and getting it done! Thank you again Donna!

 

 

 

David F. - SC

Great service, good people, very professional. Nick knew just what I needed and work very hard to make sure I got it 5 star it was a lot of work but he got me through it.

 

 

 

Kenneth B. - PA

It was an excellent experience working with Nicholas! He was able to answer all of our questions! The process went smooth and Nicholas kept in touch with us every step of the way, with weekly updates. I would highly recommend him!

 

 

 

Jim S. - OH

First, I would like to thank Tyanna and Carolyn for all their help in securing my refi to a VA loan. They were both easy to reach by phone and extremely helpful. Other loan sources had a minimum amount of an existing loan amount before they would even talk to your, since my loan debit amount was low they weren't' any help. Using Reliance First Capital I was able to pay off all my credit cards and cash out some of my equity. I would highly recommend these people This has really changed my life.

 

 

 

Jim B. - DE

Top notch professional service. From my first contact with this company their loan officer, Mark, had been a real pleasure to work with. Responsive and truly available at any time and day of the week, whether at work other home he always responded to me promptly...knowledgeable...professional..courtesy and pleasure to talk to. My refinance process was easy and I was kept apprised of its status. Highly recommend Reliance First Capital for future financing.

 

 

 

Mark S. - NY

Mark was great to work with. He was patient with me as I took pictures of the documents he needed. He answered all of my questions.

 

 

 

Jessica G. - NC

Richard helped us with refinancing our mortgage and was extremely supportive and committed to making this a stress-free experience.

 

 

 

Della K. - NC

Richard was very helpful. He promptly returned our texts/calls. Richard was very knowledgeable, and walked us through the entire process. I highly recommend asking for Richard Tarter. You won't be disappointed!

 

 

 

Elizabeth S. - IN

In April 2025, I was online looking to begin the refinance process through Lending Tree. I did receive a number of calls right away, but one person in particular, Tracey from Reliance First Capital, 1) called 2) texted and 3) e-mailed and basically put herself to the front of the line and I related to her right away because I'm quite persistent myself (something that would prove to be very valuable in this process). Tracey immediately felt very comfortable to talk with, she explained the process well and we began gathering documents and starting the journey. My previous mortgage was through the USDA and they became the most unbelievable source of contention. As Tracey said, 'government should not be in business'. A refinance can get pretty detailed, laborious and time consuming, but at no point would I admit defeat, through all the hoops and delays, through a government shutdown, through a job loss, through two appraisals with corresponding repairs, through improving my credit score, and the loooooonnnggg wait for the USDA to do pretty much anything and waiting for their customer service department to answer their phone (hold times could be anywhere from 10 to 90 minutes or more), but we pressed on. We were on the verge of closing several times, but then something would cause the bottom would drop out. Tracey became my best cheerleader throughout the entire process, as well as a friend. She had much to deal with in her life, including personal health trials, that anyone from the outside looking in would not believe her stamina and her drive to help me (and I'm sure many others) out. At some point we saw the light ... you know, the one that you never thought would come. I hopped on it, she jumped on it and we almost didn't make it this last time, but it finally happened. Happy happy joy joy!! The closing occurred in the last week of January 2026. I became just as much of the process in dealing with the USDA, and I wasn't about to let them bury me. Noooo way! Today, I am in so much a better financial position than I ever could have dreamed of. The right mortgage (also rolled in my car loan and HELOC), and some cash. I was able to help family members out, I now have an emergency fund and peace of mind. Tracey kept me informed every step of the way. She knows her job and could do it blindfolded, but the important difference was, it never felt mechanical. She truly cares about people. I wanted to also give a special shout-out to Anzhela, the behind the scenes mortgage processor that was a true professional with patience (I think, however, all three of us wanted to shake our fists at the USDA, but we prevailed and won.) If you ever become involved with Reliance First Capital, know that you will be cared for by a group of amazing professionals that get up and do their job every single day. They take pride in their work, and they do it well. I'm sending them two dozen of my *world famous* bacon cherry chocolate caramel cookies in thanks, because I will be eternally grateful for what they did. They are my refinance people for life. Even when interest rates go down, they'll be popping back up and getting this done again to help save me some money. Thank you to everyone there; you guys are the best!!! Anzhela was at the same level of excellent service as my mortgage analyst Tracey! Just like me, they forged on and never gave up, even through trials with the USDA. They were professional, tenacious, accurate and prompt.

 

 

 

Paul F. - SC

This Lady was outstanding at her job getting me the best rate and cash out from equity will recommend to and one

 

 

 

Cheryl P. - WY

Everything was AWESOME! Belinda worked so very hard for us. We were pleased, she walked us though everything, any questions we had, she figured it out.

 

 

 

Carlos R. - SC

It was great working with Lindsey. She explained everything so it was easy to understand and made it an awesome experience for us! Thank you Lindsey! I don't have anyone to refer at this time, but when I do I'll refer them too Reliance First Capital! :)

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Lee Y. - NC

We met Damien through another relative. We have been trying to get the help to reach our goal of purchasing our first home over a decade. We have faith things will finally start turning around for us this year.

 

 

 

Lynn M. - FL

Working on obtaining referrals for Michael. I enjoyed working with Michael's professionalism, a credit to Reliance First Capital. He follows up, keeps in contact.

 

 

 

Susan J. - SC

Speaking with my Mortgage Analyst was an absolute pleasure. We discussed my wants/needs and she responded by sharing my options with me. We concurred on which would be in my best interest and hope to move forward from here.

 

 

 

Stan K. - NC

Great loan experience. Working with Paul and Amy at Reliance First Capital on my loan has been one of the more pleasant experiences I’ve had when dealing with financial institutions. He updated me daily on the status of my loan and called or messaged me to expedite the process. I am truly grateful for his personal help and support!

 

 

 

Venita H. - OH

Mary was above courteous, professional, caring, understanding and went above and beyond to make sure I understood the entire process. Her support team also deserves kudos for an outstanding job I will refer this company and team always to family and friends in the future. No improvement needed, exceeded my expectations over and over.

 

 

 

Susan B. - TN

Belinda is the best you got she explains and keeps in touch. She just does her job excellent.

 

 

 

Miran B. - PA

This is our third experience with Dylan and Reliance First Capital. We continue to be pleased with our relationship. There is no area where I felt that could be improvement. All aspects went smoothly without any question. If anyone approaches us, we will promptly refer them to Reliance First Capital.

 

 

 

Brenda A. - NC

Fred did an awesome job putting my whole life in a perspective that I had been ignoring for years and I truly appreciate that. Thank you so much!!!

 

 

 

Michael D. - NY

Joseph was very encouraging and answered all my questions. He made this mortgage happen, for which I am very grateful.

 

 

 

George B. - NJ

Allen was professional, courteous, and friendly.

 

 

 

Clare H. - AL

Keep doing exactly what you're doing. We had no concerns. We were very happy with the entire outcome and we look forward to doing business with you again and we will let all of our friends and relatives know that we trust y'all and we are very satisfied with every step of the way so thank you for giving us the loan and thank you for starting our new year in such a wonderful Way. God bless. Phillip explained every step, reassured me that he was legal, gave me all his information so I could look them up made me feel very at home. I have never done anything like this over the phone. He was very experienced and he if he didn't know an answer he made sure he found out for me, called me directly back with the answers and reassured me and every step and if it wasn't for him, I don't think I would've done this long so a big star rising star is due to Phillips. He's awesome thank you for everyone in this company. He did an awesome job. I will be happy to refer anyone that I know I'm not sure right now who would be interested because I've been sick with the flu, but even though Philip was sick himself with the flu he still provided me with everything we needed to feel comfortable with going on with this long, so thank you. Have a wonderful year and look forward to my referrals.

 

 

 

Kenneth B. - PA

Nicholas was professional, knowledgeable, caring and compassionate and truthful. He made the process very smooth and understandable. He did an excellent job throughout the whole process.

 

 

 

Betty B. - NC

Henry was so patient and he guided me thru. He is so patient please give him all of the elderly people. Lol

 

 

 

Jenn K. - NY

Was already a customer of Reliance First Capital and worked with them on a refi. The process was easy and done very efficiently. My Mortgage Analyst Marc was extremely attentive, efficient and a pleasure to work with. Highly recommend them.

 

 

 

Arletta W. - PA

Daniel is very professional, no matter what he exceeded my expectations! Thank you. This is my second refinance with Reliance First Capital, the experience has been amazing and very professional. Everyone should appreciate this man because the process can be stressful, and you need someone who is patient and professional.

 

 

 

Doug F. - NY

It was a very nice experience. Nick was very easy to work with and the whole experience was very easy and very straight forward. I would recommend this company to any small business owners.

 

 

 

James M. - NC

Alyssa and Anzhela, their professionalism and customer service were outstanding from beginning to the end. Everything went as discussed and laid out. This is my second time working with Reliance First Capital and Alyssa. She represents your company with outstanding customer service.

 

 

 

Anita O. - GA

Safe secure beginnings! Months ago I sought out lenders to assist with a home loan. A rep from Reliance First Capital LLC responded, at that time Donna was in kind of a second-string position. Under fairly disappointing circumstances I wasn't ready to advance. Several months later, Donna calls with solutions for all my excuses. Under such confident reassurance, her tenacity was unbelievable. Although skeptical and a bit pessimistic, I agreed. This professional hard-working expedient intelligent woman guided me to the finish, plowing through every task, be it her teammate or her own, total hands into and on every component of the process, while conquering all my doubts, having me open my heart to trust her with full faith. I don't trust anyone but The Most High, she wasn't worried about her personal gains. She specified what was needed, did the most proficient job I've witnessed in a very long time, I wish she had been my realtor when I bought this house initially. I have no regrets for taking the step forward. She set me up to win again in my life. I feel indebted to her for treating me like a human being rather than a calculation. The best part is, the monthly amount I pay is five hundred dollars less, all debts including my 2024 F-150 is paid in full. I don't know who without hitting the Powerball, could do better. I've already recommended her to my air conditioner installer. And I will continue to promote her in any way I can. A real-time earth angel, walking among us. Grateful she thought to follow up the same way she follows through.

 

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