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Testimonials

Video Testimonials: reviews from actual Reliance First Capital customers telling of their experience with our firm:

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You can trust your 
Reliance First Capital
mortgage analyst because they've been put through rigorous testing and background checks by the Federal Government, State Governments and by our organization. Also, every one of our mortgage analysts are registered with the National Mortgage Licensing System (NMLS).
 
In addition, any information collected by our mortgage analysts are entered into and kept in our secure password-protected proprietary loan origination system, so you can be sure your information is safe.
 
Finally, you can verify our company by visiting:
 
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Written Testimonials: reviews from actual Reliance First Capital customers who sent in letters, emails, posted online reviews, and/or completed Funded Loan surveys. Surveys below are listed in chronological order (newest first) as of February 3rd, 2023 (unless otherwise noted). To read more testimonials from our customers click here. Compensation was not paid in exchange for any testimonial on this site.

Erick and Betty P. thank
Austin for his hard work

Betty P., PA

My husband and I are so grateful that we had the pleasure to work with Austin, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…

Donna Titone and Tammy Kaur showcase flowers their customer
sent in appreciation for their efforts

Donald S., MA

I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.

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Ritu Sethi and a special thank you sent to her by Yveline in appreciation

Yveline L., MD

Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.

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Dave R. and family in front
of their new home.

Dave R., OH

Thank you @reliancefirstcapital and @azzamhomes for helping us. God blessed us with a great home and opportunity. Carlton and Michelle provided personal care. They both took ownership in their duties. It was a pleasure working with them both. Keep up the great work. Communication is vital.

Theresa M. - NH

It was a great experience. Andrew was very easy to work with He returned all calls. Answered all my questions and the process was very fast. Would use him again. Andrew was very informative and listened to my needs.

 

 

 

Sandra G. - MS

Wade went the extra to ensure I was approved. I am impressed with Reliance and their experience and customer service.

 

 

 

Drew C. - NC

Frederick was very pleasant to work with. Answered any questions I had, and helped us through our hiccups that we had.

 

 

 

Herbert D. - MD

I would like to extend my sincere thanks for the outstanding way Oula handled her responsibilities as my contact doing the processing of my mortgage refinance at Reliance First Capital LLC. It is deeply gratifying to know that Reliance First Capital LLC, have personnel that demonstrate such a sense of responsibility and enthusiasm in carrying out their daily contacts with its customers. The extra care and pleasantness she showed in talking care of my needs is to be commended. Her attitude, kindness, knowledge, and level of performance have marked her as an outstanding asset and a credit to Reliance First Capital LLC. It is a pleasure to express my appreciation to her for the exemplary customer service she showed.

 

 

 

Perry P. - NY

Andrew, very courteous. Helpful always. ALWAYS got back to me in the fastest way possible.

 

 

 

Danny H. - VA

Great experience! Easy process. Friendly staff. Kept in touch with me and updated me every step of the way. Always responded to my inquiries and within a short period of time.

 

 

 

Shirley G. - GA

Pooja is an incredibly smart and intelligent woman who helped me figure out my goals and how to achieve them. She was patient at times when I felt overwhelmed and seemed to understand my anxiety. She proceeded to inform me of my options with no pressure, and then reassured me when making my final decisions. She was great! Thanks, Pooja!

 

 

 

Katie W. - GA

Excellent experience. Paul Sorrentino from Reliance First Capital made our refinance experience seamless. He checked in on us daily and we were never in the dark or wondering what was happening or where we were in the process. He was also kind, respectful, and easy to talk to. We would recommend Paul to anyone! He was awesome!

 

 

 

Christine M. - PA

Nicholas was especially professional and very personable and extremely easy to work with during the entire process. I was actually working with another lender and they were moving too fast and I didn't understand some things with the loan they proposed. But, Nicholas took his time with me and walked me through every process with the website and the paperwork that needed to be submitted. Roberta was also very responsive and she got things done quickly when I needed to get certain paperwork. I would definitely call Nicholas and recommend him to any of my friends or family that were looking to get a loan or refinance. Thank you Reliance First Capital. I hope my loan stays with you and I am looking forward to working with your company. Nicholas was so nice and he took his time explaining how to work with the website and helped me understand how to upload my documents. He reviewed everything submitted in such a timely manner. I feel so close to him because we worked together on the phone almost every day for a month. My loan involved some difficult situations and Nick helped me with every step along the way with a home equity loan I wanted to pay off and a with solar panel company that I needed paperwork to proceed with my loan. I would recommend Reliance First Capital and Nicholas Eberwein to my family and friends. Call him, you won’t be disappointed.

 

 

 

Shirley N. - NC

Henry was very helpful, professional, and knowledgeable and dedicated to the end of my loan processing. He made sure that I understood all the requirements, what was required of me to obtain the loan. He also explained all the documents to me as well. Anzhela, also was very helpful as well. I definitely appreciate Reliance First Capital assisting me with my loan. Your loan processing is very good. There are no hidden clauses or requirements.

 

 

 

Krishmatie R. - NY

Excellent manners, very knowledgeable and people friendly.

 

 

 

Teresa E. - VA

Rachel is awesome She kept me informed and was very courteous.

 

 

 

Glenn W. - NY

Steve was literally "all over it", great job Steve!!!!

 

 

 

Albert M. - NJ

Mike Attanasio gave us a call after a disappointing experience with another bank. From day one he was very attentive and efficient. He guided us through the entire process with daily phone calls and updates. In addition, Reliance First Capital offers quite competitive interest rates. Overall a seamless experience in getting a cash out refinance for our side project.

 

 

 

Weldon J. - AL

Everything went smoothly. We have no suggestions at this time, we enjoyed working with Mr. Curry.

 

 

 

Patricia H. - NC

Alyssa stuck with me the whole time and did a fantastic job with her knowledge and kindness ability. Knows her job and does it very well. A great asset to the company.

 

 

 

Cindy F. - TN

It was an amazing experience! The entire process was easy and Ritu helped me every step of the way! She knows exactly how to help you!

 

 

 

Marion V. - NY

Stephen was amazing! I can't even begin to sing his praises. The entire process was seamless without the usual stress of jumping through constant hoops of paperwork. Stephen guided me every step of the way with a considerable amount of patience. He was communicative, personable, professional and encouraging. I can't say refinancing is a lot of fun but Stephen certainly helped to make it enjoyable. Stephen was an excellent loan officer. It was a seamless process with a personable, professional communicative representative,

 

 

 

John B. - NY

Refinancing made easy. It was a pleasure to work with Stephan and his team. Being self-employed, this was not the usual refinancing. Stephan found a program that suited my needs, and the rest as they say, is history. It was a pleasure to work with him and he guided me through every step of the process. He answered all my questions and was always available when I needed to speak with him. Truly an arduous process made easy with him.

 

 

 

Timothy S. - KY

Caleb always guided me along the way.

 

 

 

Kerry A. - AR

Everything went wonderful.

 

 

 

Garfield M. - FL

The whole process was professional and they were very helpful.

 

 

 

David B. - TN

Taylor did an awesome job. He made it so easy I kept thinking I was getting scammed or something was gonna go wrong. You guys handled my loan flawlessly.

 

 

 

Michael B. - TN

Kelsey was awesome she made sure that I was well informed about everything and if plans had to change she made sure she had several options lined up and available so the process would not stall.

 

 

 

Kevin C. - FL

I just wanted to say that both Jamie and Nicholas are an asset to your company and I feel are now my friends.

 

 

 

Frank A. - NM

Thank you so much! Thank you so much for working so hard to get this loan funded. After closing I kind of missed talking to you guys I felt like I forgot something that Monday morning. You guys are the best! We truly appreciated you going above and beyond to get this loan approved.

 

 

 

Kenneth C. - NC

Richard Fisher is a very standup guy. I would recommend him to anyone looking for help with any type of mortgage situation. A very helpful and knowledgeable professional, but takes the time to get to know you and your wants/needs.

 

 

 

Debra K. - SC

Nicholas, from the first phone call, won me over to Reliance with his knowledge of product, sincerity in his desire to assist not just sell me a product. He stayed with me throughout the entire process keeping me informed of all that was happening, what was needed and why, and lots of encouragement when things on my end became bogged down. Every teammate that I encountered, Roberta Henning especially, was very helpful, informed, and k kind. Documents needed from me were not always so easy to obtain, yet, patience and assistance were abundant.

 

 

 

Teresa C. - VA

You all were completely excellent with everything.

 

 

 

Jill D. - NC

Cannot recommend enough! Courtney was an absolute pleasure to work with. She was straightforward, honest and really went to bat for me. She gave sound advice that ultimately saved me money. She was organized, knowledgeable, resourceful and patient (I had to be reeled in a few timed to get my docs together). Mortgages can be scary, but with Courtney you are in capable and efficient hands; I cannot recommend her enough!

 

 

 

Bryan E. - NC

Excellent communication and easy to work with. Courtney did a great job and was easy to work with. She showed us options other people didn't and we were able to save money while paying off our home for retirement.

Amy C. - PA

Alicia and Alex made the whole process from start to finish. They answered all of my questions and made everything easy to understand. They returned calls quickly and were extremely professional and nice. I really appreciate both of them for making the process as simple as possible.

 

 

 

John J. - SC

Wendi is a dedicated Mortgage Analyst. She will help you with short term needs and long-term goals. She truly enjoys helping borrowers through every step of the way. She has a 5-star rating. Thank you for the birthday card.

 

 

 

Jerry S. - MA

The best so far. I had been trying to refinance for over a year and had actually given up until I started working with Ritu. She was so awesome and was with me all steps of the way and even at one time I had given me but she was so positive and worked to make all the numbers come to pass. So gratefully for her. I recommend her 100%.

 

 

 

Kimberly S. - OR

More than a loan officer. Stephen was exceptionally easy to work with and made himself available to me all hours even when on a family vacation in Italy. He truly went above and beyond what was required. He is honest, genuine and I would recommend him to any and all looking to buy or refinance a home. He gives a 120%. You won’t be disappointed. And he actually became my friend during this process and we are still in touch. AAA Plus.

 

 

 

Eunice G. - KY

It's a long process but everything is fine because of courteousness, honesty and excellent services.

 

 

 

Rose O. - TN

Aspen was great. I'm a lender myself and fully understand this make things more... challenging, basically I can be a pain in the behind because I want to manage my own file as if it were one I originated. Aspen was patient and kept in touch.

 

 

 

Sharon C. - TN

I hope everyone has the same success and stress relief with their dealings with your company. I can't tell you enough how you and Reliance First Capital have made my and my family's life so much better! Thank you so much for ALL your help! You have been amazing!! I wish you and your family a Merry Christmas and a most Blessed New Year!!

 

 

 

Luther G. - NY

Rachel is extraordinary. She walked us through every step of the way, even when we hit bumps along the way. Glad to have her on our team!

 

 

 

Kay C. - NY

Eric Barreau and his team were professional, very knowledgeable, patient and supportive throughout the entire process. Could not ask for a better experience while buying the home meant for us. Thank you Eric Barreau and Reliance First Capital team.

 

 

 

Megan R. - OH

I really don't even know where to begin with how helpful and patient Rachel was with me through my home buying process. I had so many obstacles I had to overcome that some days was so overwhelming. Home buying as a single mom was a bit more challenging then I could have imagined, but Rachel never made me feel alone. She was always there to work her magic and find a way to make the process less stressful and easier to achieve. Questions and concerns I had was answered very quickly and there was never a concern of "fine" print that I may miss. I worried at the beginning that doing this alone may get me wrapped up in a deal that might not end up being comfortable to me but she assured me that we wasn't closing any deal without knowing that I was completely happy with the decisions. I hope to utilize Rachel's excellent knowledge and services for future purchases and I highly recommend her to all my family and friends.

 

 

 

Leola J. - CT

Everything went as expected.

 

 

 

Adam F. - OH

Rachel is responsive, courteous, and knows her stuff.

 

 

 

Michael M. - KS

It was a good experience. I was surprised at how seamlessly the process functioned from setting up the loan, appraisal, and closing entities. Reliance, Timios, and the appraisal service worked very well together, communicating where we were in the process and what to expect. There were no surprises from the beginning to the end throughout the entire process. Sean made all aspects of the experience easy, answering questions promptly with professionalism that was really appreciated.

 

 

 

Maria B. - FL

I had the pleasure of meeting and working with Oula when I refinanced my mortgage with Reliance First Capital. She was very attentive, detail-oriented, knowledgeable and extremely helpful, always available to answer any questions I had. From start to finish, Oula exceeded my expectations and made the process VERY simple and quick. She is the best at what she does!

 

 

 

Andrea S. - KY

You made the refinancing process almost enjoyable to me. That is a compliment btw! I normally don’t have that big of a part to play in these types of procedures, definitely don’t initiate them. There are times, not often, you meet or speak to someone who you feel you already know and have for some time. It might be me being gullible, but you know what, it’s all good cause I like it when that happens!

 

 

 

Ana L. - FL

Showed respect and explained every detail of the loan. Even though I know isn’t going to through I appreciate his support.

 

 

 

Yveline L. - FL

My experience with Ritu has always been positive. She is focused, knowledgeable and goes above and beyond my expectations. She fought my winning battle. I want to say Thank you to Ritu and her Team. Job well done. Alan, thank you for your professionalism, your patience and tenacity. It was a pleasure. Job well done. I wish you all the best. Happy New Year to you both.

 

 

 

Dan F. - NY

What a gift. I had plenty of bills and plenty of equity and a good credit score. I considered a line of credit but was very concerned about the variable rate and who knows what will happen 10 years from now. Corey helped me leverage that equity and pay one payment at a fixed rate. I’m not worried about the future anymore. All through the process Corey made me feel comfortable. No high-pressure sales just, explanations and help with the process. I’ve had many loans and many properties before, Corey made this one the easiest!

 

 

 

Marcelyss M. - PA

Yes I was happy to work with them. They made me feel assured that I was making a good decision and that they weren't trying to pull the wool over my eye sorta speaking. I enjoyed the interaction and felt at ease.

 

 

 

Bryan B. - GA

Excellent service. 5 star treatment from Sonney Davenport.

 

 

 

John S. - SC

Josh was very helpful in keeping me informed of the status of our loan.

 

 

 

Duante S. - NC

Toi was and is outstanding. She did everything I ask for and more she set me up to purchase another investment property later this year so I will be recommending her to friends and family.

 

 

 

Norma A. - NM

I have worked with customers for over 30 years and as the time has passed I noticed customer service was no more but, these two amazing professionals proved me wrong. I greatly appreciate the transparency and their follow through every step of the way. Thank you Jim and Carolyn, you all are amazing.

 

 

 

Dana M. - NC

Regan Rutledge was exceptional. He was very kind and had great knowledge of the products he offered. I felt like I was in great hands with Regan. He guided me and kept me so informed every step of the way. I thought the process was very quick and painless.

 

 

 

Kevin W. - FL

Debra Keger provided exemplary service throughout the process. She kept regular contact, kept us informed and made sure things moved along. I've done many mortgages and this was by far the most pleasant and smooth.

 

 

 

April F. - KY

Matthew is a rockstar!! He answered every question I had and was always available to help me.

 

 

 

Larry and Hilda M. - VA

Wendi and Michael we just wanted to send a quick message to you both and thank you for all of your time and help in getting us our mortgage loan through VA. You guys not once hurried us on anything, you were patience with us while we were trying to get our water issue fixed so we could get it passed. Which we should have done years ago. Your company was so pleasant from the get and we so appreciated that. We want to wish you a wonderful and blessed Christmas and a safe Happy New Year.

 

 

 

Jeff A. - NC

Great at what she does. Donna was awesome. She was always available throughout the loan process. I think she works 24/7 because even on weekends and nighttime, she would return emails or a phone call. Donna was very thorough when explaining what paperwork I needed to supply, unlike some other lenders who constantly ask for the same paperwork over and over again. Donna made this transaction almost stress free. I will definitely use her services again whether it is for a future purchase or refinance.

 

 

 

Abigail C. - CT

Awesome experience. I just want to say that a few loan officers called me and I didn't feel comfortable making a decision. I felt as if they weren't in my shoes and I felt a lot of pressure. Then Ritu contacted me. And for some reason she understood all of my worries and I felt as I can trust her as she guided me thru the process. Her kindhearted and very soft spoken voice made me feel as if we were family. Ritu is awesome! Thank you for your patience with me. I appreciate you.

 

 

 

George B. - NY

Donna Titone was very helpful in our refinancing our mortgage. She returned our calls promptly and solved our little glitches along the way. I would highly recommend her.

 

 

 

Elie S. - GA

Rachel is amazing! I was very impressed with Rachel Andrew, she is such a professional, she worked with me throughout my refi mortgage loan, she answered all my questions and was very kind and helpful. Everything went smooth at closing. I got all my demands met and she was honest and candid with me. She is a great Senior mortgage Analyst at Reliance First Capital. she knows her job well. I was very lucky to work with her. She is Highly recommended Thank you Rachel for your super help!

 

 

 

Florence P. - NJ

Michael was fantastic to work with during our recent refinance. Mike stayed in constant, close contact with us through every step of the process and explained each step thoroughly, going above and beyond. Mike is a knowledgeable and professional agent who is detailed and honest in every way. I would not hesitate to recommend Mike to family and friends in the future for all their mortgage needs. Nicholas was also excellent, professional and helped us through this process. We don't have anyone at the moment but will definitely use them for vacation home process and refer them to family and friends. Thank you Reliance!

 

 

 

Diane S. - VA

Exceptional service from Kevin Wood, we would highly recommend all the staff involved with our refinancing.

 

 

 

Terrell P. - NC

I truly loved the professionalism and dedication of the entire team. They made the entire process smooth and enjoyable.

 

 

 

John B. - RI

Clone Rebecca Lindsey, she is the glue that held this deal! Very professional and knowledgeable. Rebecca Lindsey she walked me thru and she understood my goals and together we have a plan. She is the best you got!! Rebecca Lindsey is the diamond in the ruff! She knows that business, I learned so much from her and she has an amazing ability to explain this process so I completely understood . I love her business savviness if that’s a word! Lol! She is very good at her job! She needs a raise! She is a rising star. My son and daughter will be ready soon and I want Rebecca to handle their experience.

 

 

 

Rhonda S. - SC

Damen had a family emergency in the mist of my closing, Rhonda and Amanda stepped in to make sure that my process continued smoothly. All three really are team players and a joy to work with.

 

 

 

Mandeep P. - PA

Above and beyond. Ritu was friendly, professional, knowledgeable, and proactive in every step of our mortgage process. She went above and beyond and made a complicated process, simple for us. We recommend and support her, 100%. Would definitely recommend to anyone I know who is in market for any mortgage related services.

 

 

 

Joanna and Michael W. - TN

Perfect experience from start to finish. Temi was excellent. Made me feel comfortable and transferred me to Victoria. We were no longer considering refinancing because of the higher rates but her conversation led to us starting this process. So impressed with the professionalism and efficiency of everyone with me spoke with at Reliance First Capital. Anyone I learn of needing a mortgage will be referred to Reliance Mortgage. Extremely satisfied and impressed.

 

 

 

Lisa S. - NY

Pooja is very knowledgeable, professional and a great asset to your company.

 

 

 

Sonjia S. - OR

Bradley Goldman was this best and always helpful, considerate and made the important things I wanted happen. I just feel so relieved and happy with my new loan compared to the previous bank I worked with. Thank you Bradley & team at First Capital Mortgage. I will always keep your business in my contact list to make sure anyone I know would like support with any loan. Cheers!

 

 

 

Jameson R. - OH

I had a great experience with Reliance First Capital! From start to finish it was an easy process with consistent/ timely communication. Cassandra Welter did an amazing job and I would recommend her if you are considering a cash out refinance or an financial needs. Thanks again!

 

 

 

Tracy A. - TX

Great experience. The refinance process was quick and easy. Sending and signing documents electronically makes everything go smooth and easy. Sean has great customer service and is very quick to respond to texts/emails.

 

 

 

Ron W. - PA

Great Communication, great service. The process was fast and easy. Paul always kept us informed at all times. His communication skills are excellent.

 

 

 

Raymond G. - KS

Nicole Della Russo was the most courteous and helpful person I have dealt with through this whole process. I had spoken with several people at different financial companies that were trying to help us, and far and away, she made us feel so comfortable that she is my one and only person I hope to ever deal with when it comes to loans. She will be my first contact.

 

 

 

Michael T. - NC

Alyssa was super helpful, meet and exceeded my expectations. She was an amazing person to work with and I would highly recommend her to anyone looking to refinance and will be recommending her to my friends and family. Exceptional support and customer service. She gets a 11 out of 10.

 

 

 

Danielle B. - OH

Justin and Jackie were great at keeping me informed throughout the process.

 

 

 

Durwin B. - CA

Awesome experience. Listen people. I have never met someone with the experience and knowledge as Sean. A man who is a master of patience is a master of everything else. He has a good heart people. Trust him.

 

 

 

Joan C. - MA

From Alyssa, Jackie and Lynn they all were professional, courteous, knowledgeable and very pleasant to work with! They were with us every step of the way. Thank you for your exceptional service!!

 

 

 

Barry W. - PA

Kenneth Watson worked above and beyond my expectations thru my refinance.

 

 

 

Christopher B. - NC

Andrew was very personable and educated us throughout the whole process. He was very receptive to my many many questions and walked us through the whole process. Andrew and Carolyn got us through our refinance process very quickly and we truly had a great experience.

 

 

 

Diana C. - NC

Josh went above and beyond in helping me. He gave advice in advance of the application that gave me time to correct some things before applying for the loan. While I feel closing costs were on the high side, it was worth it to get to work with someone like Josh.

 

 

 

Emma C. - NC

Regan was very kind and courteous throughout the entire refinance process. He helped me maneuver through the online process and always kept me informed on what was next. Amanda, also, available to me and was a great comfort when I was dealing with a personal issue and needed a woman's ear. Michael understood my apprehension giving out information to third party sources and helped me with that process. Everyone was so kind and informative and helpful. Nearing the end of the original closing date of our refinance my husband became very ill and needed hospitalized repeatedly. Regan and Amanda were so helpful to me to show concern for my husband and myself. I was not pressured about completing the process. Regan kept in touch. When my husband's health improved and we were ready to proceed, it was completed smoothly. I am very pleased with every aspect of this refinance process and the wonderful people that helped us along to the end.

 

 

 

Steven H. - AR

It was a great experience.

 

 

 

Marion V. - NY

Stephen was amazing. He helped us every step of the way to get this refinance and made the entire process seamless. Personable, communicative and professional Stephen is a valuable asset to the company. Stephen Sasso made this refinance process seamless. His professional guidance and personable nature made the experience so much easier than refinancing I have literally terminated due to the hoops other companies expect clients to jump through. I highly recommend Stephen who is a true and valuable asset to his company.

 

 

 

Joseph S. - OH

Everything was great. Annahid, Genna, and Lynn did an amazing job getting me through this. they all were so hands on, I’ve never done anything like this and they really helped me, they made it so easy. hats off to those three. thank you... Customer service is king! and they nail it.

 

 

 

Esko P. - IL

James was excellent. I look forward to working with him again for the next loan. Great support, always try to figure out how the borrower can save and receive more money. Thanks.

 

 

 

Pamela T. - WA

Rachel was very personable and explained the process clearly, even when there were changes needed, she was proactive and had researched other options ahead of time. I really enjoyed working with Rachel. My loan closed in 14 days - amazing!

 

 

 

Bridgette G. - MD

My process went well. Everyone I worked with did an amazing job. I definitely trust Reliance First Capital with my mortgage.

 

 

 

Tangelia C. - AL

Audrey was great to work with. I've never seen anyone 9 months pregnant work so hard. This was amazing to me. Audrey is a nice, compassionate,5)and caring person who met my needs in this process. Audrey is a hardworking individual and she knows her job well. I will be recommending people to her in the future. Thank you so much Audrey. Everyone did a great job.

 

 

 

Denise B. - NJ

Donna was extremely amazing in helping us with our mortgage. She is efficient and so very friendly. We closed on our refinance quickly and She made it so very easy for me. I would absolutely use her again in the future and I have already told all my friends about her. SHE IS THE BEST!!!!!!!!

 

 

 

Harlan D. - WY

Nicholas kept me informed throughout the process.

 

 

 

Lynne B. - LA

Matthew Wambeek was amazing though all this. He answered his phone every time and made this such an enjoyable experience.

 

 

 

Machelle J. - IN

I had a very satisfying experience with Reliance.

 

 

 

Andrew R. - NY

Exceeded all expectations. Thanks to Brian and his managers. Our refinance went supremely well from start to finish. Being able to close remotely went seamlessly and was a tremendous benefit since we were diagnosed positive with Covid while vacationing in Puerto Rico. Hats off to Brian and Colleagues.

 

 

 

Joshua F. - NC

James is very professional. Always willing to help and answer all of my questions.

 

 

 

Nancy B. - CT

Donna is so smart and confident. From the beginning to the final approval dealing with Donna for this refinance was the best experience for us. Donna not only wanted to get the refinance for us but provided education to help us succeed. I will recommend Donna for anyone that needs her amazing, seasoned experience when purchasing or refinancing a home or property.

 

 

 

Russell B. - NY

Very good experience. Exemplary customer service. He was receptive to questions, he was Patient, cordial, and friendly. Thanks.

 

 

 

Donna V. - AR

I liked the fact that when I asked questions the analyst double-checked her answers either supervisor if she didn't know and got back to me with the answer and didn't just guess the answer. Jennifer was always patient and personable with all of her information I asked her for.

 

 

 

Joan G. - LA

My recent refi was handled very professionally. The communication between the company and I was prompt and I was always informed of any needs in a timely manner.

 

 

 

Philip H. - NJ

Responded quickly and was knowledgeable. He gave me very reasonable rates and brought everything to light. But I was asking the impossible. I would definitely recommend anyway because of his insight.

 

 

 

Jessica O. - OH

Yana went above and beyond to ensure this closed for me, and I cannot thank her enough for her efforts. Give the woman a raise! She absolutely deserves it. We were very grateful that Yana knows her work very well. We had a complex need wherein a large mortgage was required and 3 signers were on the mortgage. It was so complex that no other company could figure it out yet but, because Reliance First Capital has highly experienced agents, we were able to close within 10 business days which we greatly appreciated. This company has the experience and the fortitude to close home sales.

 

 

 

Frederick V. - NJ

Jacqueline, at her worst, is fantastic and at her best, the words have not been made yet to tell someone how incredible she is to work with. She makes me feel like we are brother and sister, and that was pretty much from the first telephone call. She is more than an asset and you are lucky to have her talents.
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