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Testimonials

Video Testimonials: reviews from actual Reliance First Capital customers telling of their experience with our firm:

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You can trust your 
Reliance First Capital
mortgage analyst because they've been put through rigorous testing and background checks by the Federal Government, State Governments and by our organization. Also, every one of our mortgage analysts are registered with the National Mortgage Licensing System (NMLS).
 
In addition, any information collected by our mortgage analysts are entered into and kept in our secure password-protected proprietary loan origination system, so you can be sure your information is safe.
 
Finally, you can verify our company by visiting:
 
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Written Testimonials: reviews from actual Reliance First Capital customers who sent in letters, emails, posted online reviews, and/or completed Funded Loan surveys. Surveys below are listed in chronological order (newest first) as of April 21st, 2023 (unless otherwise noted). To read more testimonials from our customers click here. Compensation was not paid in exchange for any testimonial on this site.

Erick and Betty P. thank
Austin for his hard work

Betty P., PA

My husband and I are so grateful that we had the pleasure to work with Austin, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…

Donna Titone and Tammy Kaur showcase flowers their customer
sent in appreciation for their efforts

Donald S., MA

I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.

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Ritu Sethi and a special thank you sent to her by Yveline in appreciation

Yveline L., MD

Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.

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Dave R. and family in front
of their new home.

Dave R., OH

Thank you @reliancefirstcapital and @azzamhomes for helping us. God blessed us with a great home and opportunity. Carlton and Michelle provided personal care. They both took ownership in their duties. It was a pleasure working with them both. Keep up the great work. Communication is vital.

Jeffrey P. - GA

Jim, Carolyn and Steve were all great to work with.

 

 

 

Shana F. - NC

Paul and Carolyn did a fantastic job! Paul diligently called me everyday to give me updates. It took less than two weeks to close. I could not be happier with the service provided. Try this company the staff is wonderful and so professional, you will not be sorry!

 

 

 

Cheikh D. - NJ

I had the pleasure of working with Corey Forsberg for my home refinance and he surpassed all my exceptions in every way. I had an urgent trip scheduled within 3 weeks of starting my loan process and he guaranteed basically that the loan would close within that time frame. And he delivered! I also had some house repairs I had to do as part of the inspection process, and he assisted in finding me the right guys to do the work. Thanks man!

 

 

 

Donovan J. - NC

Teresa was very professional and responsive to my calls and questions. Loan process was smooth and professional.

 

 

 

Saras S. - MD

Phillip helped me get a refinance with cash back and paying off debit. The process went so smooth and it was quick. Everyone I spoke to at Reliance First Capital was great. I only have good things to say about Reliance First Capital.

 

 

 

Cynthia S. - SC

I worked with Julie when I was having trouble with a different lender. She and her team are first class and easy to work with. They had great rates too. I would definitely recommend Reliance First to anyone looking for a friendly, streamlined mortgage process.

 

 

 

Donniesa W. - LA

Wade did an awesome job with communicating with me throughout the whole process. Once I told him what I needed-the rest was HISTORY. Thanks Wade. Wade was amazing. Quick responsive and fair.

 

 

 

Richard M. - PA

Zack was extremely helpful and quick to answer questions great service.

 

 

 

Tara R. - NY

Gary is an outstanding representative of Reliance. He provided exceptional service and I could count on every word he said. I am grateful I was able to work with such a professional. Reliance First Capital is lucky to have him. It was an exceptional process from start to finish.

 

 

 

Jenny A. - KY

Toi was great to work with. Very patient and always answered our questions. Highly recommend!

 

 

 

William K. - MS

Everything was very organized. Thomas [provided exceptional service] and Ruth was courteous and explained every detail.

 

 

 

Terry B. - GA

Rachel Hitt was so Great, she went well beyond to make feel as a valuable customer. Always staying in touch with me to keep me informed step by step. THANK YOU SO MUCH RACHEL!

 

 

 

David C. - VA

Donna was great. I would highly recommend using Donna for your refi. She went above and beyond to help me find what I needed and get me through the process. She stayed on top of me to make sure I was doing what I needed for her to push things through quickly.

 

 

 

Jeffrey S. - NC

[The loan process] was excellent.

 

 

 

David S. - NY

Easiest mortgage I ever got.

 

 

 

Kim S. - NH

Justin is that type of person anyone would love to have helping out with this. He was above professional and I will come back just for him. Thank you so much. Keep Justin, he is great.

 

 

 

Janet B. - IN

Daniel was very helpful with us and I think he's a great asset for the to the company.

 

 

 

Gwendolyn H. - PA

Everyone was exceptional.

 

 

 

David N. - PA

The customer experience was absolutely fantastic from start to finish! Tracey was hands down THE best mortgage analyst I could have ever wished to work with. Her knowledge of helping me find the best loan option that worked for my specific refinancing needs shows that she goes above and beyond taking care of a customer, all while being courteous, respectful, and very knowledgeable. She kept me updated every step of the way, and even reached out to make sure I was satisfied after the closing took place. Thank you very much Tracey, you are truly one of a kind!

 

 

 

Lawrence H. - NC

Quick and easy process. Your folks kept us informed and up to the minute during the entire process. Very easy and user-friendly process.

 

 

 

Nancy B. - GA

Rachael was excellent to deal with. We appreciated her honesty, compassion, and professionalism. We were very happy with the loan process.

 

 

 

Mary and James M. - PA

Robert and Patrick provided excellent service. Process easy. Both of these gentlemen kept in continuous contact with me and provided details that were easy to understand.

 

 

 

Majorie B. - TX

Justin did a good job to help me.

 

 

 

Carolyn R. - TN

Brian is professional, knowledgeable, helpful, kind, courteous and easily accessible when I have questions or concerns. The home closing "ordeal" went smoothly without any hiccups! My experience with Reliance and any of the staff that I have spoken with on any issues or concerns is wonderful. Agents are professional, knowledgeable, courteous and helpful. I’ve worked with agent Brian Berry on two home closings and he made the process simple enough for a “non techie” like me to follow.

 

 

 

James B. - GA

Chad set us up with our loan and answered questions quickly and clearly.

 

 

 

Joan S. - NJ

Michael Attanasio was extremely helpful at all times, answered all my questions and helped make my experience very smooth.

 

 

 

Melissa M. - KY

Regan went above and beyond to help me. Let Regan do all the loans.

 

 

 

Shelia M. - TN

Nicholas provided us with excellent service. H was very efficient; he answered any questions that we had promptly. The process went smoother than I could have imagined. He was both personable and professional when speaking with us. I would highly recommend him to anyone looking to buy or refinance their home.

 

 

 

Denise R. - SC

Working with Steve and his team was an amazing experience!!!!! They kept us informed every step of the way. The building process working with Mark for financing was nothing short of excellence! Reliance First Capital company provided Excellent communication and services for a refinance. Thank you for all your great work. You guys are awesome.

 

 

 

Michelle T. - NH

Justin was extremely helpful through the application through funding process. He was accessible and worked hard to ensure our needs were met. He did not overpromise and was forthcoming with all options.

 

 

 

Jamie G. - VA

What an amazing team! They made the refi process so easy and stress free. Evan was extremely helpful, kind and courteous and kept us updated every step of the way. We would definitely recommend this company to anyone and will certainly use them again for any future needs.

 

 

 

Carmen L. - NJ

Ryan was extremely on top of every step. would recommend Reliance First Capital due to Ryan's constant involvement etc.

 

 

 

Ramos R. - VT

Brian and Lindsay were excellent. They explained everything very well and made it easy to understand. Very professional and friendly. Very professional. Excellent service. Great company to work with.

 

 

 

Caryon R. - NC

My experience with Alyssa and Michael was totally Awesome. The process for me was effortless. I would recommend this team to anyone.

 

 

 

Kenneth A. - TN

Sheila made every process easy. She was very helpful.

 

 

 

Johanne G. - MD

I chose Reliance First Capital because of Andrew. I was contacted by many companies who wanted my business, but I liked the way Andrew contacted me in an email by listing the address of the property. I made a good choice. Andrew was extremely helpful, and really exceeded my expectations. He was always available to me and answered any question I had in a manner that I understood. I would highly recommend Andrew and his team without hesitation.

 

 

 

Kenneth H. - PA

For my fiancé and I, no improvements we can think of, everything was very easy because of Roxy and Alicia. Alicia immediately answered any questions we had and broke everything down very well, and made it go easy and smooth. Roxy was the same way for us. Thank you for making everything very easy and getting us the house we wanted! Everything through this whole process of buying the house was extremely easy and smooth. Any questions I had were answered immediately. Roxy and Alicia were very helpful to my fiancé and I. They made it as stress free as possible for us. I would 100% recommend to anyone looking.

 

 

 

Damian T. - NY

Donna is the best. Donna is on top of her game. Everything is always easy, fast and reliable with her. I wouldn't use anyone else for a mortgage or refi. Truly a pleasure to work with.

 

 

 

Joseph R. - FL

Melissa who handled my mortgage was the most professional Mortgage Analyst and friendly person I have ever worked with, she made this unbelievably smooth. Thank you. [Also] Alyssa unbelievably professional.

 

 

 

Martin S. - CO

These people at Reliance First Capital were awesome every step of the way they were ready to help us get thru the process We are of the older generation and not real fast on computers they talked me thru every step I would reamend this company to anyone who is looking for new loan or refinance. Phil was our to do man, Yasmin was my lifeline. She is awesome in everything she helped us with. Maybe if we ever get to Pennsylvania we would love to meet them in person. You people are doing such a good job helping people get back om their feet when they are at their lowest and they gave us hope.

 

 

 

Raymond G. - RI

Nick was great very helpful and went step by step with me to fill out everything. Great person. The whole staff was awesome. Ty.

 

 

 

Michael H. - VA

Justin found me a loan that fit my needs when other companies couldn’t. He was always there when I had a question about anything. Excellent service.

 

 

 

Lance K. - DE

My experience with Lance Kirshner from Reliance First Capital was super great. The first time I talked to Lance he made me feel so comfortable like I knew him for years. He’s really patient and understanding. He guided me every step of the way. It was a pleasure to work with Lance and the team. I will highly recommend this company thanks.

 

 

 

Anderson G. - LA

Ruth was great. Very responsive and professional. Returned all my calls within minutes of me calling. I would hire her if I had my own mortgage company.

 

 

 

Linwood H. - NC

Joshua kept me informed on the status of my refinance. Reliance First Capital is one of the best companies I have delt with in a long time. Most of my friends are not refinancing at this point, however I will keep your company in mind. Thank You.

 

 

 

Josue A. - VA

Keep Joe on the payroll, always a pleasure.

 

 

 

Dale C. - OH

Have everyone as dedicated as Dawn, extremely professional.

 

 

 

Orlando Z. - FL

Stephen is a wonderful person. And very interesting. He's a wonderful person, a very intelligent and honest person. He helped me a lot in the process. I Highly recommend him to a bigger position.

 

 

 

Steven S. - CT

Excellent service, I was very happy.

 

 

 

Biannellys D. - VT

All excellent results.

 

 

 

Brenda W. - TN

Dylan was very courteous and professional. I really enjoyed working with him in getting my loan approved. Again, he was on top of his business in getting my loan approved. Nice and professional. At this time, I don't know of anyone but will always keep this company in mind. Dylan was very nice, respectful, and professional throughout the loan process. He was very honest and made sure we received all the information needed to make the loan process go as smooth as possible. Dylan and his team were GREAT! My husband and I would recommend Reliance First Capital to others that need to refinance.

 

 

 

Oula K. - TN

Jason was helpful, patient, courteous, always there when we needed him. Excellent service.

 

 

 

Jon and Julie R. - VA

Thank you, Reagan. Probably the smoothest transaction in financing I have ever had.

 

 

 

Bridget J. - NC

Hands down on top of their game. Nicholas Eberwein was my first contact as a mortgage analyst, and you would think he was just telling you a story. But there was no story, he knew what he was talking about and made things happen. His Team Manager Amanda Mowbray was available for any additional questions or to help with the processing department when I had some documents that were difficult on my end. Great Team to work with, and I highly suggest using them with your mortgage needs.

 

 

 

Sherry M. - NC

Great experience. Excellent customer service and support explained step by step wonderful to work with and always available for information about our loan that we had questions very professional so glad we had Andrew he’s a great asset to your company willing to go an extra step to help and assist with the loan process great experience thank you so much Andrew Boico for all your help we greatly appreciated you going above and beyond to help with our home refinance.

 

 

 

Caressa C. - NY

Jaime and Amanda are so wonderful to work with they go above and beyond I will always use first reliance capital! Thanks for all the hard work you guys do! Joe the girls and I appreciate it!

 

 

 

Jacquelyn C. - PA

Ericka is a sensational and excellent person who helped us so much and was very clear about everything we needed to know. Good Job Ericka! Don't have anyone right now but if anyone asks I will highly recommend your company first. Thank you so much for everything. Just keep up the good work.

 

 

 

Travistine J. - AR

Joel always answered my questions and returned my calls. Stephen made sure we knew he was there to help. Hoffman helped through the processing and she always available to help.

 

 

 

Roy W. - NH

Great experience start to finish! All people involved in the process was very helpful and very helpful! Sean William Deffner was my contact agent for reliance Bank and helpful and professional the entire process! I highly recommend their services!

 

 

 

Charles E. - NJ

I found the whole process very easy. Everything was flawless.

 

 

 

Eulan H. - IN

Ali was helpful with everything and he was informative.

 

 

 

Mary M. - OH

Yana, Michelle, and John made the process easy for me as a first-time home buyer.

 

 

 

Vera P. - KY

I'm amazed at the patience and constant support!! I give all a huge thanks and I am so glad!!!

 

 

 

Deborah M. - CO

Very prompt and professional.

 

 

 

Sylvia P. - AL

McKenzie was the best with professional and friendly communications. She made me comfortable from our first conversation until the end of the process. She listened attentively and responded promptly. At no point during this process did I feel uncomfortable or uneasy about her directions. She is absolutely the best.

 

 

 

Rose J. - SC

Michael provided exceptional and very professional services doing business transactions in a timely manner. I hope that Michael will remain with the company. He made the process easy. The Telemarketing Center personnel very friendly and kind.

 

 

 

Alberto G. - NC

This is the second time that I worked with Leslie. She helped me with the refinance of my first home and she also helped me with the loan for my second house and it has been a pleasure to have worked with her, thank you.

 

 

 

Joy A. - OH

Excellent. Chris at Reliance First Capital was patient, caring, and kind. He walked me through each and every step and was always available for any questions or concerns I had for him. Even after hours he kept in touch with me to make sure the experience was flawless. If anyone is looking to refinance their household go to Chris, you won’t be sorry! He was such a blessing! Thank you for everything Chris.

 

 

 

Kevin M. - CT

Easy and stress-free experience. The entire loan process was stress-free and did not disrupt my day-to-day life. Everyone was wonderful to work with and easy to get in touch with. Everything was explained easily and I understood where everything was during the entire process.

 

 

 

Cynthia M. - SC

Nick was very patient with me answering questions and following up when I had more questions. Very capable young man!

 

 

 

Cheena B. - GA

Great experience. Even though there was lots of competition wanting to refinance our home; it was the professionalism, knowledge and rapport with Stephen that helped us decide to go with Reliance as the bank we refinanced with. He gave us options and allowed us to pick which one worked best for us. I will definitely be bragging about our experience and recommending him to our family and friends who are looking to refinance their homes. I just want to say thank you to Stephen for making this as seamless as possible.

 

 

 

Erlin B. - MD

Toi Meade is a very professional, caring woman. She helped me understand everything that was happening. The best. I highly recommend Toi Meade if you ever want to refinance your home.

 

 

 

Carol L. - RI

Brian was excellent.

 

 

 

Robert H. - FL

Outstanding loan officer. The professionalism and knowledge of their staff Edward Pellicane was absolutely amazing. I highly recommend to anyone looking for a lender.

 

 

 

Shaban S. - NY

Very helpful and knowledgeable. I would recommend. I have nothing but good experiences with Michael.

 

 

 

Gahriman B. - OH

Yana and Marta were awesome and helped with everything along the process.

 

 

 

Latawna J. - AL

Audrey did a great job!

 

 

 

Audrey S. - OH

Yana was very patient and professional, helping me on every step on my first home purchase. Thank you very much.

 

 

 

Gerald B. - MD

Reliance First Capital, LLC is by far the most trustworthy, professional and experienced company in the market. Alyssa Noelle Carbone treats you like family with respect and integrity. Always considerate and concerned with the customers' best interest as a priority. Alyssa N. Carbone and Reliance First Capital, GREAT EXPERIENCE.

 

 

 

Aistie F. - NY

Excellent experience. Andrew thoroughly explained the whole process and answered all questions we had. He was able to navigate us through any issues that came up and stepped up to assist wherever he could. His professionalism, knowledge and all of his help was much appreciated. Andrew is a great asset to the company.

 

 

 

Amanda B. - TX

Toi was absolutely fantastic with everything. Anything we needed done she did so quickly and any problem that came up she handled smoothly.

 

 

 

Michael and Ugonma A. - PA

We have known Bradley for about four years as Assistant sales Manager of Reliance First Capital LLC. Before 2021, my wife and I planned to refinance our home and use the cash out money for our home improvements. We called on many companies for help. Bradley and his team were one of the few companies we selected. After working with those companies for one month, we decided to stick with Bradley because of his character and working positive attitude. Bradley is a knowledgeable and honest Manager. He went through our refinancing plan, credit scores, the size of the cash-out money, and the kind of home improvements we planned to accomplish. In order to achieve our refinancing objectives, he restructured our refinancing plan into three phases to help us obtain adequate funding for our home improvement projects. We have gone through the first and second phases successfully. When he found out that some of our credit scores were below 600, Bradley and his Team asked for and received our full credit Accounts. They analyzed and made recommendations on some credit accounts that should be paid off in order to boost up our credit scores. In addition, they gave us tips that would help us improve our credit scores in the future. We want to say that this team's dedication to us as their customer is awesome and we are thankful to Reliance First Capital LLC for having such capable and dedicated professional staff, who are honest, reliable and willing to go the extra miles to help customers like us achieve their refinancing objectives. Please, give our high regards and thanks to Bradley and his team. Thank you.
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