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Testimonials

Video Testimonials: reviews from actual Reliance First Capital customers telling of their experience with our firm:

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You can trust your 
Reliance First Capital
mortgage analyst because they've been put through rigorous testing and background checks by the Federal Government, State Governments and by our organization. Also, every one of our mortgage analysts are registered with the National Mortgage Licensing System (NMLS).
 
In addition, any information collected by our mortgage analysts are entered into and kept in our secure password-protected proprietary loan origination system, so you can be sure your information is safe.
 
Finally, you can verify our company by visiting:
 
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Written Testimonials: reviews from actual Reliance First Capital customers who sent in letters, emails, posted online reviews, and/or completed Funded Loan surveys. Surveys below are listed in chronological order (newest first) as of September 20th, 2024 (unless otherwise noted). To read more testimonials from our customers click here. Compensation was not paid in exchange for any testimonial on this site.

Erick and Betty P. thank
Austin for his hard work

Betty P., PA

My husband and I are so grateful that we had the pleasure to work with Austin, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…

Donna Titone and Tammy Kaur showcase flowers their customer
sent in appreciation for their efforts

Donald S., MA

I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.

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Ritu Sethi and a special thank you sent to her by Yveline in appreciation

Yveline L., MD

Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.

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Dave R. and family in front
of their new home.

Dave R., OH

Thank you @reliancefirstcapital and @azzamhomes for helping us. God blessed us with a great home and opportunity. Carlton and Michelle provided personal care. They both took ownership in their duties. It was a pleasure working with them both. Keep up the great work. Communication is vital.

Ryan W. - IN

Excellent from beginning to end. The process was very easy and transparent. I would 100% recommend Sean and his team to anyone! All my questions and concerns were answered before I could even ask.

 

 

 

Kelly M. - VA

Alyssa was AMAZING! She is knowledgeable and super-efficient. She helped us evaluate our assets and debts and consolidate our finances to spend and save more efficiently. The entire process took less than 2 weeks (initial conversation to closing) and we are walking away with over $2K in savings per month and an accelerated mortgage payoff plan! Most of all she is friendly, organized, simplified all of the language and was super easy to connect with. We will definitely use her again as we look to diversify our investment portfolio!

 

 

 

Ellie B. - NY

Great experience. Stephen was extremely patient and helpful throughout the whole process. He went above and beyond to help me get the process expedited. I was missing a social security award letter and he helped me obtain it. Thanks so much for all your help highly recommend.

 

 

 

Carol H. - NC

Lauren was great. She works hard to walk you through the whole process. Just keep helping others.

 

 

 

James C. - NC

Donna was on top of this loan from day 1. She was always quick to respond to any questi0n I had. She is an absolute asset to Reliance First Capital. Amazing person, could not have gotten through thus without her.

 

 

 

Miguel N. - PA

Amazing. Donna was very helpful and did a great job, answered all of my questions. Very professional I would highly recommend to anyone that is looking to do this. I am grateful for the help.

 

 

 

Jerry D. - AL

Steve went far and above our expectations. He was always kind, informative, and professional. Great resource who should be promoted now.

 

 

 

Melvin S. - TN

Great experience! It was a pleasure working with Adam Rosen. His professionalism and knowledge made a difficult loan process relatively easy. Thanks again!

 

 

 

Jerome C. - VA

Let me tell you about Reliance First Capital biggest secret, Oula wan Kenobi AKA Oula Suzanne Horne Mortgage Master she makes the impossible possible the Lady is Magician when it comes to getting the job done. Oula is truly the Jedi master of Mortgages. Look no further reach out to her you won't regret it I promise, not only is she knowledgeable, Efficient, and organize. She has Impeccable work Ethics. Caring, Understanding, and Sympathetic to your needs. She takes you by the hand and walks you through the process step by step never letting you walk alone. she is Honest about the whole process and you can put your trust in her to get the Job done. Oula Wan Kenobi I had to put you on Blast because so many people need your help and need to know how to find you are available to meet their needs. Oula has been nothing less than fantastic. Her professionalism outstanding, her product knowledge top notch, her returning phone calls 10+, does not leave you hanging. Her personal qualities are empathetic, loyal, trustworthy, and honest. What more can you ask for in a person, but those of you who are her coworkers already know this and those of you that will be lucky enough to work with her will realize that from the very onset. I’m sorry for letting your secret out Oula Wan Kenobi, but the world needs to know how talented you are.

 

 

 

Terrence W. - GA

The process was easy. My Mortgage Analyst was very professional and knew what he was doing. He made me feel comfortable about the whole process. I like his patience with me because I can be difficult. I like how he kept me up to date on the whole process. I chose him as my Mortgage Analyst because he presented himself to me in a professional manner. Job well done.

 

 

 

Shikha B. and Dave K. - MA

Dear Ritu, You and your team at Reliance First Capital just made a client for life! We appreciate your sincerity, transparency, and decency. Reliance First Capital is extremely fortunate to have you. Thank you.

 

 

 

Jeanine M. - NJ

Christine, Lisa, and Frank are very professional, friendly, and knowledgeable. I am not aware of anyone at this time but would not hesitate if someone I know requires your services.

 

 

 

Janice P. - NY

Great experience. Very easy to work with. Our loan officer Joe Novack was wonderful constantly going the extra mile to make sure we were taken care of.

 

 

 

Danny C. - NC

Shatima did an exceptional job. She really knows her stuff and makes you feel like a friend instead of a customer.

 

 

 

Kenneth Y. - TN

Steve listened to what my hardship was for doing this refinance. Went well above my expectations on providing me with the program that I needed. Lisa, the processor, walked me through everything o needed to accomplish for this to go through. Professional and compassionate two people that I had the pleasure to work with.

 

 

 

Stephen S. - DE

Jamie and I have worked together on 3 mortgages and I wouldn't choose anyone else to work with. She is superb.

 

 

 

Matthew G. - GA

Great loan process with Chris!! I applied for a refinance loan and with about 20 lender calls daily it got crazy but something hit different when I got on the phone with Chris. Chris was professional and easy to talk with and made the loan process easy to understand. It was as if I made a connection with Chris, he understood my needs and provided me with a few loan options. Chris made it a no pressure process, he gave me advice and checked in on me along the way throughout the loan process. Chris and The Reliance First Capital team are top notch!

 

 

 

Frank D. - NY

Great experience. Very happy working with Paul, everything went smoothly. I will definitely refer Paul to anyone looking to refinance.

 

 

 

Rob T. - VA

5-star excellent customer service. Geoffrey Quigley made the whole process easy to navigate. He kept Us up to date almost daily. I would definitely recommend Geoffrey.

 

 

 

James G. - NY

Excellent service.

 

 

 

Kenneth B. - CT

I want to personally thank Reliance First Capital, LLC. and especially Mr. Dylan Robert Bonezzi! From our initial conversation, he gave me confidence that I could obtain a financial goal that I only believed to be completely out of reach for me. Besides having outstanding customer service, he is an excellent Mortgage Analyst. We became partners in our objective for me to obtain my refinancing! Whatever required documents he requested, I submitted as soon as possible. The more required documents, the more positive Dylan is. He never gave me deadlines or any difficulty and assisted me in obtaining some of the required dox. My outcome through Dylan, the underwriter (Lindsay), and the Team at Reliance First Capital, LLC. is a full and complete Victory! I have already been assisting my family, church, and friends financially directly due to the superb processing of Dylan and his team Thank You Ever So Much! God Bless You. Reliance First Capital is an excellent Mortgage company! I met Dylan by chance on the phone and informed him what I was seeking. His excellent customer service and advice guided me into an unexpected partnership. Dylan gained my trust through his high efficiency, his document request, his communications, and his hard work. His attitude was always pleasant and cordial. but he is definitely all about his business. As his partner. I wanted to do my part in submitting any and all documents as soon as possible to keep the momentum and our objective going in a positive direction. Dylan is a superb Mortgage Analyst. I never had deadlines as in other banks, which gave me more incentive (not panic) to submit what was necessary. He even assisted me in obtaining a needed document or two and mathematically made me eligible for a refinance. The underwriter, Lindsey, kept in communication with me as well to request anything she needed, and also inform me on the positive process of my Refi. Dylan and Lindsey were able to vouch for my financial record and abilities to their superiors. The Reliance First Capital through Dylan gave me a financial victory that has allowed me to already financially assist others in need. I thank you and God bless you.

 

 

 

Kimberly W. - NY

Chris was excellent. He made sure that everything was taken care of was very communicative throughout the entire process.

 

 

 

Kelvin S. - RI

The best experience ever. From start to finish, Geoffrey made the loan process a breeze! His communication is exceptional, and he went out of his way to make things convenient and comfortable. I am thankful to know that I have someone I can trust for my loan needs.

 

 

 

Nancy B. - CT

Donna, I want you to know how much I appreciate your help with the refinance of my home. This is the second time you helped get me through the process. I know I was not an easy customer this time. This has been a tough time after losing my husband six months ago. I would not have gone through this process without your help and amazing knowledge. From the beginning you knew what to do and when there were questions you helped to research for a solution. I felt like you advocated for me to get the process done. You are friendly and compassionate, I never felt judged for my ignorance. I felt you provided a great service the first time and even better the second time. You are knowledgeable and trustworthy, and I will always recommend you to anyone for any real estate needs. Thanks so much!

 

 

 

David H. - NY

It was a fantastic experience! The entire process was explained by my loan officer from beginning to the close of the loan! It was very easy and simple to do.

 

 

 

Amber W. - PA

Shant made sure everything went smoothly and made sure we were satisfied.

 

 

 

Kristi H. - AR

Carol did another exceptional job through our process, only suggestion is find MORE like her. Carol was superb. She became a dear friend through this process.

 

 

 

Lynda B. - MI

Nick is an awesome person and great to work with. The entire process was fairly easy and the team was great. I will work with them again. Closing was great as well.

 

 

 

Charlene B. - NY

It was an amazing experience. Myself and my husband had Joseph Ernest Novak help us with a refinance. He did a miracle for us which I never thought could happen. I highly recommend this man to anybody out there who is struggling. I basically feel like he saved me from a serious heart attack. He made the transition of this refinance go so smooth that it felt like a dream. All I can say he's my hero and these days I get a lot more sleep because of Joseph Ernest Novak. He even got us a lower interest rate on our mortgage. Look forward to talking with him again just to say thank you!

 

 

 

Edwing M. - FL

Everyone I dealt with [provided exceptional service] from beginning to end. Allen, Christopher, Robert, and Jennifer. [Exceptional in] their specific roles that they perform on a daily basis. My situation wasn't straight forward and went smoothly.

 

 

 

Kandy B. - NY

Wonderful experience. Ritu made me feel like family and no question was stupid. I learned so much that I didn’t know when it came to mortgages Rita should be a cheer coach but so many would miss out on her wonderful skills in her job. Thank you again.

 

 

 

Georgia M. - AL

It was a pleasure operating with the staff. Any questions I had was answered to my satisfaction. Thank God for connecting me with Reliance First Capital. God bless.

 

 

 

Eric B. - LA

Taylor was very informative helpful and professional. I was contacted by several mortgage companies. But he was one of the main reasons I went with you guys because of the honesty and friendliness he presented himself throughout the process.

 

 

 

Landon B. - KY

Everything went smoothly and at a good rate of time, very professional service overall and very friendly.

 

 

 

Robert W. - NY

Teresa was amazing! We were very nervous about the process and if it was just going to be too much to deal with. We were so impressed with the constant communication, guidance and positive attitude that Terry had. I have terrible anxiety and Terry could literally put a smile on your face and have you taking a deep breath just by talking to you. Her attitude and personal attention beyond the scope of the loan was very refreshing to say the least. We finally are in a comfortable position financially and we owe that to Terry! We will definitely come back to your company for any further needs and refer anyone that we know to Terry, she is The Best!

 

 

 

Kelly M. - GA

Joel is an amazing Mortgage Analyst. He was on top of everything and included me in any changes made. He was awesome, friendly and very polite. He Felt like a friend helping me with loan. When I called him freaking out about something calm me down quickly and told me that everything was gonna be OK. It Was just awesome. I can’t say enough about him. I will definitely call him again when I need a loan. At the end of the day, he was always there.

 

 

 

Melissa J. - SC

Sharderia was a perfect fit. She is a fellow July baby and we hit it off immediately. She understood and was patient with us and continued to put us at ease. We will always appreciate her kindness. Sharderia and Ed were supporting us every step of the way. The entire team was terrific.

 

 

 

Cynthia H. - TN

Have never had the loan process go smoother or faster.

 

 

 

Jamie G. - NY

Excellence. As a first-time refinancing for me, I was naïve too much of the process we ran into bumps and situations along the road which Brandon helped overcome through the whole experience. He was professional exemplary with his leadership and coaching if I could ever give anyone praise to the position he fills I am if I could recommend as a business owner to anyone in need of help with mortgaging or refinancing, I would urge them to use Brandon.

 

 

 

Aireen L. - NY

Excellent customer service. I had a previous experience in refinancing with Lance in 2020 which went very well. This year, he went extra miles to help me with my house purchase. He was very thorough and patient in walking me through in the process. I liked his prompt responses and is timely in due dates. He never lacks in reminding what’s coming up and what to do. In any type of business, mutual trust is significant. Lance, thank you for trusting me with my financial capabilities. Your guidance hugely impacted my financial decisions. I definitely would recommend you to my friends and families. Thanks to you and your team who helped me complete my journey. God bless you.

Elena L. - NY

Stephen went above and beyond helping me throughout the process. He even called and helped me get a social security award letter which I misplaced to go the extra mile. I would recommend them. Thanks again for all your help, very grateful.

 

 

 

Carrie D. - VA

Working with Alyssa Carbone with Reliance First Capital has been amazing! She helped us realize that a HELOC wasn't the best answer for us and quickly showed us another option and within a month we closed on our loan! It was seamless working with her and in fact even referred her to our good friends who were looking to do something similar! Looking forward to working with her on future endeavors! Thanks, Alyssa!

 

 

 

Carol B. - FL

Francine was outstanding through the whole process and answered all the questions we had, it was more than a pleasure to work with her.

 

 

 

Deborah G. - NC

Brandon made me feel comfortable from the beginning to the end. Always let me know what was going on and what the next steps would be. Kristen was very helpful as well. I will always call Reliance First Capital first for any of my mortgage needs! Thank you and I will send all my friends your way and they will thank me!

 

 

 

Leokadia H. - NC

You all did an excellent job. This team is excellent and went above and beyond for us.

 

 

 

Matthew G. - GA

I applied for a refinance loan and with about 20 lender calls daily it got crazy but something hit different when I got on the phone with Chris. Chris was professional and easy to talk with and made the loan process easy to understand. It was as if I made a connection with Chris, he understood my needs and provided me with a few loan options. Chris made it a no pressure process, he gave me advice and checking in on me along the way throughout the loan process. Chris and The Reliance First Capital team are top notch!

 

 

 

Jean H. - TN

Adam helped us with the whole process. He was very knowledgeable and was always available to us when we had any questions. He guided us step-by-step.

 

 

 

Kenneth B. - CT

Dylan stayed connected to me since I answered his phone call! His "exceptional service" created an awesome financial package for me that has completely turned my financial life around. His outstanding attention to detail with my supplying him with the required documents requested in a timely manner made us an excellent team. Dylan explained everything I needed to know and has exemplary communication skills. He will get back to me as soon as humanly possible and was always polite, personable, confident, and a delight to do business with. I know as long as I had patience, my confidence in Dylan and then the underwriter Lindsay, gave me full confidence that everyone involved had my best interest in executing this refi for me. I would have to believe there were some challenges based on my financial situation, the third-party organizations, and my big brother, but I never felt any stress or disappointments throughout this entire process. I really enjoyed the fact that for the very first time, my scourged property tax is in my mortgage; I did not need my brother to co-sign and was able to give him the gift of taking his name off of my mortgage! Just full elation at accomplishing these things through this highly efficient process! I will make sure folks know your name and how you helped me so completely. Thank you and God bless you and your most superb team!

 

 

 

Lauren H. - GA

I recently worked with Adam on a refinance of my 1st mortgage and the process was seamless from start to finish! He was incredibly responsive from the beginning and very patient as well. He took the time to understand my needs and offer suggestions and solutions that worked for me. I really appreciated his positive and supportive attitude and often felt like I was catching up with an old friend more than refinancing my mortgage. As a type A person with a fast-paced life and attitude, I appreciated his candor and extreme responsiveness. He was always quick to respond with an “I got you” attitude and I felt very confident with him leading the process. I never had to wonder what was going on with my loan as Adam kept me informed every step of the way and I could tell dropped everything to make himself available when I needed him. He also got my loan completed in record time, under 21 days! I cannot recommend working with Adam enough. I will absolutely be calling him for my next home purchase, or refi when rates go down, if I don’t hear from him first of course. Thanks, Adam, for all you did to help make this process a smooth and easy one!

 

 

 

Dean F. - PA

Donna made everything easy, she was on top of things, made sure everything was in order and answered any questions I had promptly. This is the second time I have used her and she was as great as the first time. She makes everything very smooth.

 

 

 

Nancy B. - CT

Donna was amazing. To say she provides exceptional service is the truth. I believe she went above and beyond for me. I was so anxious and she was reassuring, professional and kind. The whole experience from beginning to completion was worthwhile. I have recommended Reliance First Capital and Donna to a colleague for her questions and concerns. No suggestions for improving your process. I was assured and helped through the whole process.

 

 

 

George A. - FL

Once I was in, all's well but had I not been fortunate enough to have Rachel, who was very patient with my ignorance of procedure. After coming to terms, very satisfactory experience. I'm happy.

 

 

 

Bruce H. - NY

Joe was terrific. He stayed in touch and kept me informed through the entire process.

 

 

 

Terri G. - FL

Bradley Goldman is a great mortgage broker. He is caring and understanding and gave me great advice on how to improve my future lending opportunities. Even though he was not able to align me with a loan, he was patient and offered many suggestions. Bradley knows how to build relationships. I will definitely refer any real estate customers to Bradley who is licensed in several states.

 

 

 

Cynthia T. - TN

Teresa was awesome in every aspect of my loan process, I worked in the real estate market for 11 years and she and her team were truly one of the best I have ever had the opportunity to work with. Thank you all.

 

 

 

David H. - NY

Nicholas was exceptionally good at customer service.

 

 

 

Gary G. - GA

Excellent communications. The process was simple and he made sure I was kept abreast of everything throughout the process. I am very pleased with the outcome and funding of the loan.

 

 

 

Charles R. - NY

Reliance First Capital and Shant provided excellent service. Totally satisfied with the process and results. I think he went over and above his responsibilities to assure I felt comfortable throughout this process. Shant guided me through the process step by step and always responded to me in a timely manner.

 

 

 

Melinda T. - AL

Yall were so wonderful KIND and so patient helping me with all this. I don't see well and you 3 were so patient and went over your job to help me!!!

 

 

 

John M. - SC

I recently worked with Sonney Davenport and her team with Reliance First Capital. They were outstanding! The process was very easy and I felt Sonney went above and beyond to make our situation work best for us. She is very helpful, knowledgeable, and friendly. I enjoyed talking with her very much because she listened and cared about our family. She always had time to explain all the steps involved with our loan and answer all my questions thoroughly. She is a great resource and I hope to work with her again in the future. I have no hesitation to recommend her to friends and family. Thank you Sonney and team!!!

 

 

 

Alicia W. - SC

Quickest loan...ever. only took 3 weeks. Every problem was dealt with quickly and thoroughly. Kept me well informed during every step. Highly recommend. Nicholas is a magician. Very quick loan. Had a great Mortgage Analyst that dealt with every problem thoroughly. Would highly recommend this company.

 

 

 

Eugene M. - NC

Jared led me through the whole process and was extremely helpful.

 

 

 

Barbara and Julie J. - GA

Was a very great experience with Corey! Corey was an absolute pleasure to work with. He explained everything and communicated through every step and made this such a pleasant experience. Would highly recommend Corey to anyone looking to do a mortgage loan. Thanks Corey!

 

 

 

Carole T. - NH

We have just successfully completed our home cash-out refinance process. I can't say enough about our Mortgage Analyst, Rachel Andrew, who made the experience easy, understandable, and relatively stress-free. From the first phone call to the final outcome, she was extremely knowledgeable, proactive, personable and a pleasure to work with. Rachel was always reachable by phone or email and would always deliver on return communications and projected time frames and answers/explanations of questions and concerns. I'm so glad I decided to answer that first phone call. She won us over by presenting an option that we weren't considering that would satisfy our needs and meet our goals. Rachel was everything you could hope for to guide you through this process. Nice, nice, nice Person. Thank you, Rachel Andrew!

 

 

 

Charles H. - MD

Everything went well.

 

 

 

Teresa R. - GA

I cannot express how professional, courteous, kind and attentive Garrick was throughout the entire process. He put me at ease from the very first communication. He always returned my phone calls and answered all my questions. I never felt like I was in the dark. I felt like we had a true partnership from beginning to end. He listened and understood my personal situation and wanted to help me from the beginning. He was genuinely involved. Again, I cannot sing his praises enough!!

 

 

 

Judith U. - NC

Regan could not have been more kind and patient in answering my questions. His explanations were thorough and complete. He was a joy to work with.

 

 

 

Jeffrey H. - NC

Everything went smoothly, Alyssa was beyond friendly, helpful, knowledgeable and caring. She is truly an asset to your company. I had a major surgery during our process and Alyssa worked diligently to make everything as smooth and easy as possible for my limited ability. Once again, thank you for your assistance in this loan process.

 

 

 

Thomas H. - KY

They were friendly, helpful, and great to work with.

 

 

 

Ausion H. - TN

It was an absolute dream working with Adam! Working with Adam went so fast and so smooth he was very knowledgeable about everything and every question we had! We definitely look forward to working with him in the future!

 

 

 

James T. - NC

Jacob was great to deal with. He put in a real effort to relate to me and my situation.

 

 

 

Alicia B. - FL

Bradley is very friendly and knowledgeable.

 

 

 

Sandra H. - MD

My experience with Steven at Reliance First Capital was seamlessly executed just as the first time with Nicole.

 

 

 

Brad N. - OH

My experience has been informative and speedy when using Reliance First Capital. Rachel was wonderful to work with. She worked around my crazy work schedule and I closed in less than a month. Rachel kept me informed throughout the process and worked around my busy work schedule.

 

 

 

Christie M. - NC

Regan and Roberta were GREAT! I cannot express how easy they made things and how on top of everything that they were. I will definitely refer anyone that I hear is looking to refinance, etc.

 

 

 

Lorraine G. - VA

It was an outstanding experience. The entire process was very easy. I was happy to be able to work with them. At all times they answered any and all questions that I might have been concerned about. Bridget was there for me at every stage of the loan. Just outstanding, I am proud of what you have accomplished for me.

 

 

 

Lorenza S. - AR

Toi was wonderful. She was patient. She took the time to explain the process through every step. She is awesome.

 

 

 

Hope O. - TN

Regan, from first contact to even 5 days after closing. Communication is very important and Regan was there every step of the way, calling, texting and emailing. Gave me all the answers I needed and explained thoroughly all docs and steps through the process. All in all it was the easiest and quickest refi I have ever done.

 

 

 

Tammy R. - NY

Hire more people like Teresa. She was amazing through the whole process. Teresa was wonderful to work with. She made the process very stress free. Professional, honest, caring, helpful.

 

 

 

Lucy D. - NC

Tori Hunter was an absolute pleasure to work with. She was on top of everything during the entire process and kept us informed. James and I and Blue had a worry-free experience because of Tori's work.

 

 

 

Jettie D. - SC

Great job, great communication. When I come across someone who needs the great financial services that Reliance First Capital offers I will refer them.

 

 

 

Christina W. - TN

Exceptional service. Best experience with a loan officer. Adam went into great detail explaining everything. Will definitely be going to him with all my finances.

 

 

 

Efren D. - MD

Shawn's untiring connection with the process was exceptional. Keep your present excellent service from start to finish. Keep up the good work.

 

 

 

Judy F. - NC

Wanted to give a shout out to Victoria with Reliance. From start to finish Victoria and the team helped get me refinanced in under 30 days. Quick responses and following up throughout the process. Victoria made sure I understood the process and answered any questions that I may of had. It was awesome working with her!!! My experience with Reliance First Capital was the best. Victoria was awesome!! Helped me through the process from start to finish. Any questions I had she was always available to help answer. Excellent customer service. Will use them again in the future.

 

 

 

John C. - GA

Paul found me the best deal for my needs and kept me informed throughout the process. He has great knowledge and exceptional customer service. Carolyn did an excellent job of taking me through the final steps in partnership with Paul.

 

 

 

Debra S. - MD

Wendi went beyond our expectations! She is absolutely the BEST!!! Completely professional and explained everything in detail. Patience of a saint!

 

 

 

Annie B. - MS

This is our second time around with this God given woman, Julieanna. She went over and beyond the service that she provided to us. She's anointed woman and whatever she does will be blessed even her! We are so blessed to have her in our lives and any others that she's been around. KEEP HER because of who she is and whom she believes in.

 

 

 

Terry T. - SC

Lauren was extremely helpful and kind.

 

 

 

Jessica H. - TN

Ndae was very helpful, kind and wonderful to work with. We look forward to working with her again in the future!

 

 

 

Thomas G. - NC

I recently refinanced my home through Reliance First Capitol. My Mortgage Analyst, Victoria Riley, was professional, responsive and proactive. She kept me updated throughout the entire process. I would highly recommend her as someone who will help make a somewhat cumbersome process easy and hassle free.

 

 

 

Jody R. - SC

Lauren and Amanda were exceptional in every way! My whole business is customer service and they nailed it!! Fast, efficient and informative staff, true professionals.

 

 

 

Jorge G. - IN

Zachary provided exceptional service. He explained my refinancing process clearly and helped me to get the best rate. He was in contact with me through the whole process answering all my questions thoroughly. I am very pleased with the outcome of my loan and would highly recommend working with Zachary and Reliance First Capital to anyone seeking any home-related loans. Thank You

 

 

 

Lee F. - GA

Very helpful.

 

 

 

Randy M. - NC

Sonney was very personable, professional and explained everything over whenever we didn't understand. She was very patient which meant a lot to us.

 

 

 

Clara B. - NC

Shant definitely made me a believer. If he wouldn't have been able to walk me thru every step of the way then I more than likely wouldn't have and made sure I was comfortable with the process. He took my calls and text on weekends and after hours to answer any questions that just popped up. I feel like he is an exceptional employee and he should be considered an important asset to this team and company. This team was great to work with! Received my funds and are on our way to do great things thanks to the team at Reliance First Capital. Shant was our lead man and he got the job done and kept us informed every step of the way. I will one hundred percent be referring to this team in the future. For non-believers like myself it may come easier if zoom calls were done as well just to have a face to face with each other. Other than that the process was phenomenal and I will definitely put the word out that Reliance First Capital is the place to start. Thank you all for your help and guidance.

 

 

 

Nikki F. - NC

We worked with Alyssa Carbone and she was absolutely amazing! She was always available and even handled questions we had that wasn't her job. She came to our closing and also brought us a gift. Which was super sweet! I couldn't recommend her enough!

 

 

 

Jeremy R. - GA

Joel did an amazing job!! He reached out and answered every question I had. I’d recommend him to anyone!! Awesome job!!!

 

 

 

Brad S. - NY

Gary, this is great news!!! Thank you so very much for your guidance through this process. We're thrilled to close tomorrow and move forward with this new chapter in our lives. This would not be possible without and your team. Thank you for always being available to take the time to guide us every step of the way. We'll continue to refer you to any friends and family who are looking to buy or refinance. Thanks for putting up with us Gary and helping to make our dream home a reality!

 

 

 

Thomas K. - NH

Brandon went above and beyond. He constantly communicated with me during the course of the loan. We experienced a setback and he was able to help us financially with another loan type. I would definitely recommend Reliance to family and friends.

 

 

 

James G. - SC

Lance and company provided a personable and professional experience in providing a solution to my requirements. Always there for questions and updates the whole way through. It was the most personable and professional banking I've ever had. It felt as if I had a friend in the business.

 

 

 

Charon K. - NJ

Very pleased. The entire process from start to finish was amazing. Took time to explain everything to me step by step. Worked very well with me and got me the right loan for me and my needs. Will continue to work along with Lance for future needs. Have already recommended him to friends and family. Great experience. Highly recommended.

 

 

 

Michael M. - RI

Fast, reliable, clear and constant communication are three things that come to mind when reflecting on our refinance with Reliance First Capital. Dylan worked with us every step of the way to ensure our refinance went smoothly from start to finish. Very patient, Dylan took the time to understand our needs and went to work for us. Everything went seamlessly, and Dylan advocated for us every step of the way right until closing. We highly recommend Reliance First and Dylan for all of your mortgage needs.

 

 

 

Scott G. - NY

Great experience. From day one Peter was very professional and informative about my options on refinancing. He worked with me extensively to find exactly the right loan for my needs. Peter was never pushy and he would consistently check with me to make sure I was satisfied with the product I was getting, I would highly recommend him for your loan needs!

 

 

 

Tom M. - GA

Joel is AWESOME! Made a stressful process easier. ALWAYS available, great experience!

 

 

 

Ann-Marie R. - NY

Nicolas was very pleasant, professional and kept me informed throughout the entire process.

 

 

 

Virginia K. - NJ

Excellent. Brandon made the experience easy. He never gave up even when things didn't seem like they were going to work out. He called me every day to follow up on everything. He always made sure I understood everything and if I didn’t, he took the time to explain. I can't say enough about him. He is definitely an amazing person. And an asset to the company. A 5-star rating is not near enough. He should get triple that.

 

 

 

Vian M. - NJ

Ritu has made our entire process easy. Ritu was always available to provide us with whatever information we needed to make the entire transaction happen. Initially, my husband took some time to reconsider, Ritu was patient and did not attempt to add any pressure on us. Upon us deciding to continue with the process Ritu was pleasant, professional, and did everything in her power to make the process easy for us to move forward! Today, July 26, 2024 we closed! My husband and I are taking this time to say Thank You!

 

 

 

Crystal T. - NC

My husband and I went through them twice. Julieanna was amazing both times. She kept in touch, by text, email and phone calls at least once a week until the process was complete. I would highly recommend this company!

 

 

 

Denise M. - OH

Yanna and Alexandra were very helpful through the whole process! Also Michelle towards the ending!

 

 

 

Kenny T. - OH

I was a first-time home buyer and didn't have much knowledge of the process. Originally, I went with another pre-approval but the communication with the other lender was not strong. I've heard a testimony from a friend about Janna Nersesov with Reliance. Since my pre-approval, she has been very informative, always punctual with responding to my many different questions and even when I might have felt discouragement, she assured me that I was more than capable of finding my dream home for my fiancé and myself. Not sure how the process of home buying goes for others, but with Janna and her reliance team, it felt like everything went very smooth. Now my fiancé and I are so happy and satisfied with our new home!

 

 

 

Daniel L. - MA

Corey made the entire process run flawlessly. He was able to work around my husband’s schedule which isn’t easy bc his work is incredibly time consuming. He created a plan specifically addressing our needs and then exceeded our expectations! Great service!

 

 

 

Roger F. - MD

Suzanne was very efficient and professional and caring. No stone left unturned about everything. Class act worthy of being the top lender in the USA. Suzanne made it so easy to navigate the process. First class company way above other lenders, they actually care. Covered all aspects and made navigating so simple.

 

 

 

Salvador E. - SC

Throughout the whole process, many times, I have indicated to Victoria I wanted to withdraw my application because of too many requirements or too much paperwork. She said "I will help you". She guided me through the whole process. I made a lot of mistakes along the way and she patiently told me how to fix whatever errors I've made. She is very METICULOUS. THANK YOU Victoria. Definitely an ASSET to Reliance First Capital.

 

 

 

Dana C. - TN

Brent Guthrie was patient, the Credit Coach at Reliance First Capital gave me effective advice for taking action and paying off old small debts which helped me raise my FICO score and get a better rate and larger cash out amount. Brent worked with me for over a year to put together a mortgage that met my needs. I never felt rushed or pushed in any of our many long conversations. Brent will always be the first guy I call for any type of mortgage product. I highly recommend Brent Guthrey and Reliance First Capital for anyone looking for an upfront no B.S. mortgage broker.

 

 

 

Brenda R. - TN

Excellent experience. This was totally out of my comfort zone. Taylor Curry made this an excellent experience by helping me understand options, from beginning to completion.

 

 

 

James M. - AZ

Justin was great to work with!

 

 

 

Igor V. - OH

We moved to United States and this is our first house. We are very thankful to our pastor at Ukrainian church that he introduced us to Janna Nersesov who was able to help us to buy this house. The whole team at Reliance First Capital was amazing. Now we are homeowners. It is very exciting for my family. We are grateful to Janna Nersesov and her whole team at Reliance First Capital for making this happen.

 

 

 

Dennie M. - SC

Nick and his team were fantastic. They made our refinance smooth and easy. If you are looking for home finance options Reliance First Capital are the people to talk to.

 

 

 

Nelda C. - AL

Audrey and Rose were both great!!!!

 

 

 

Holly B. - ME

An exceptional experience. This experience was made successful by my new friend, Ritu, who was so kind, caring, knowledgeable, and positive.

 

 

 

Alex S. - OH

I am very grateful to Reliance First Capital that did the impossible job for me. Thanks Janna!

 

 

 

James P. - NC

Taylor provided me with my process, stayed in touch with me, and was very professional in his duties. A simple thanks from me and my family.

 

 

 

Carolyn C. - TN

I am truly grateful for how Reliance conducts their business, don't change a thing. Teresa and Michael, great team!!!

 

 

 

Donna B. - NY

Got the job done!! Corey Forsberg was excellent. He made sure he explained everything and worked to make sure the process was successful. We enjoyed working with him. He is a definite asset.

 

 

 

Gaetano G. - FL

Excellent company, OUTSTANDING Mortgage Analyst. Started talking with Chris over 2 years ago. With his knowledge and that of his team we eventually made things work...I will forever use this company. I really cannot say enough about Chris, his professionalism and knowledge is second to none. Not only did I accomplish a task with my home that was badly needed but I gained a Friend!!!

 

 

 

Jennifer J. - VA

Top notch!!!! Best of the best!!!! Cassandra, Roberta, Courtney, Kristen - Dream Team! You all rock!!!! A heartfelt thank you to you all!!! Will definitely refer others.

 

 

 

Brian M. - PA

Everything went smooth and was well organized.

 

 

 

 

 

 

 

 

 

 

 

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